Customer Service Representative

1 day ago


Kuala Lumpur, Kuala Lumpur, Malaysia Jump Retail Sdn Bhd Full time

About the role

Seeking enthusiastic and customer-focused individuals to join our dynamic team as a Customer Service Representative. In this full-time position, you will be the face of our brand, providing exceptional customer service and support to our valued customers.

What you'll be doing

  1. Greeting and welcoming customers in a friendly and professional manner
  2. Be responsible for service request reception, entitlement check, registration and its distribution.
  3. Maintain cleanliness of front desk and waiting area.
  4. Identify customer needs or complaints and provide proactive solutions to improve their experience
  5. Update customers on repair progress, charges, and timelines.
  6. Coordinate with technicians and back office for smooth service flow.

What we're looking for

  1. Fresh Graduates are Welcome to Apply
  2. Excellent customer service skills and a passion for providing exceptional experiences
  3. Strong problem-solving and decision-making abilities to effectively handle customer inquiries and complaints.
  4. Able to communicate in English and Bahasa Malaysia ( Can speak Mandarin will be add advantages)
  5. Flexible and adaptable to work in a fast-paced, dynamic environment
  6. Commitment to providing exceptional customer service and a positive attitude


  • Kuala Lumpur, Kuala Lumpur, Malaysia Global Blue Full time 20,000 - 30,000 per year

    The position has 4 main aims:1.  Processing of the emails chats, and calls from customers (Asia, Pacific)2.  Translation between English and Japanese3.  Team work 4. To meet SLA and KPI targets, and ensure quality in customer serviceJoin our growing team as a Customer Service Representative and provide excellent support to customers across the Asia...


  • Kuala Lumpur, Kuala Lumpur, Malaysia GlobalBlue_IT Full time 15,000 - 30,000 per year

    The position has 4 main aims: Processing of the emails chats, and calls from customers (Asia, Pacific) Translation between English and Japanese Team work To meet SLA and KPI targets, and ensure quality in customer service Join our growing team as a Customer Service Representative and provide excellent support to customers across the Asia Pacific region...


  • Kuala Lumpur, Kuala Lumpur, Malaysia Hyppies Full time 40,000 - 80,000 per year

    We're Hiring: Customer Service Representative (Contract)Looking for a role where you get to help people every day? Join a dynamic contact centre team as aCustomer Service Representative, where you'll be the friendly voice supporting customers, solving problems, and making every interaction a positive one.Your Responsibilities:Handle incoming calls with...


  • Kuala Lumpur, Kuala Lumpur, Malaysia Talent Recruit Full time

    Job description:We are seeking Customer Service Representatives with professional proficiency in English, based in Kuala Lumpur. Candidates with prior call centre experience will be given preference, fresh graduates are encouraged to apply.Key Responsibilities:Deliver excellent customer service via phone, chat, and email, ensuring clear, professional, and...


  • Kuala Lumpur, Kuala Lumpur, Malaysia GoGoX Full time 28,000 - 42,000 per year

    Location: Megan Avenue 2 (Nearby MRT/ LRT)Working Arrangement: 5 days in office (Duty Roster between 7am to 12am, with 8 working hours per day)We're looking for a friendly Cantonese speaking Customer Service Representative to join our team and support the Hong Kong market. You'll help customers by answering inquiries, resolving issues, and making sure...


  • Kuala Lumpur, Kuala Lumpur, Malaysia Allianz Services Full time 30,000 - 80,000 per year

    We are seeking a customer-focused individual to join our team as a Customer Service Representative for Commercial General Insurance policies. As a Customer Service Representative, you will be responsible for handling inbound customer queries, providing exceptional service, and resolving customer concerns promptly and accurately. Your primary objective will...


  • Kuala Lumpur, Kuala Lumpur, Malaysia GoGoX Full time 25,000 - 40,000 per year

    We are seeking a dedicated Customer Service Representative to provide logistical support and handle customer inquiries. You will be responsible for responding to customer concerns, managing complaints, and ensuring a positive service experience. The role includes both phone and online communication, with potential leadership opportunities for those with more...


  • Kuala Lumpur, Kuala Lumpur, Malaysia GoGoX Full time 25,000 - 45,000 per year

    We're looking for a friendly Cantonese speaking Customer Service Representative to join our team and support the Hong Kong market. You'll help customers by answering inquiries, resolving issues, and making sure they have a great experience, both over the phone and online. Shift work is required, and fresh graduates are encouraged to apply, we value a...


  • Kuala Lumpur, Kuala Lumpur, Malaysia Teleperformance Full time 20,000 - 30,000 per year

    OverviewThe Reservations Customer Service Representative is responsible for providing overall reservations and related support to customers via phone, email, or fax. Processes transactions, prepares correspondence, and fulfills customer needs to ensure customer satisfaction.QualificationsExcellent communication skills in English and language...


  • Kuala Lumpur, Kuala Lumpur, Malaysia MHA Consultancy Services Sdn Bhd Full time 42,000 per year

    Customer Service RepresentativeType: PermanentBasic Salary: RM3, Shift Allowance + Fix AllowanceWork Mode: HybridWorking Hours (By shift): Morning - 9am to 6pm; Night - 1pm to 10pmOff Days: 8 days per monthJob Description:Handle customer inquiries promptly and professionally through phone calls and WhatsApp.Provide accurate and detailed product/service...