Payroll Services- All Roles

It's never been a more exciting time to join Vistra.

At Vistra our purpose is progress. We believe that our clients have the power to change the world and to do great things for global progress, and we exist to remove the friction that comes from the complexity of global business - to help our clients achieve progress without friction.

But progress only happens when people come together and take action. And we're absolutely committed to building a culture where our people can do just that.

We have an exciting opportunity for you to join our team at various level in Payroll where the roles are based in Kuala Lumpur, Malaysia. This full-time and permanent position offers regional coverage, allowing you to make a significant impact to our Payroll services and its' growth.

Key responsibilities:

Specialist/Payroll Associate (A1)

• Responsible for input data into payroll system and maintenance of clients' staff and payroll information
• Provide full spectrum of payroll processing and associated activities including payroll calculation, execution (salaries, leave and other compensation calculations) and reconciliation
• Monitor and execute payroll activities according to payroll processing schedule
• Manage workflow to ensure all payroll transactions are processed accurately and disbursed to client's employee in a timely manner
• Ensure compliance with the local regulatory reporting requirements and guidelines
• Ensure timely submission statutory remittance
• Process accurate and timely year-end reporting.

Senior Specialist/Senior Payroll Associate (A2)

• Review and be responsible for the accuracy of the payroll reports and deliverables prepared by Specialists/Associate.
• Supervise a team of junior staff and overseeing their efficiency, work quality on deliverables and supporting the Team Lead/Assistant Manager in job planning.
• Ensure queries are resolved with business units and action points are followed through.
• Handle ad hoc activities as assigned.

Team Lead/Assistant Manager (A3)

• Assist and coordinate in payroll data migration and parallel testing.
• Supervise the daily operations of the team members. 
• Ensure that the month-end close related reports are submitted to clients on a timely manner, that all payroll-related reports and/or information are accurately and completely recorded and reported. 
• Responsible for administering and monitoring payroll processing schedule for associates in the team.
• Monitor and coordinates the end to end payroll process of associates in line with ISAE3402 requirement. 
• Ensure adequate resource planning to maintain service level with SLA. 
• Verify reconciliation and payroll reports prior to transmission to client.
• Guide and ensure proper payroll statutory compliance applied on compensation paid through payroll.
• Coordinate and monitor accurate and timely year-end reporting.

Key requirements:

• Knowledge on some payroll software is an advantage.
• Basic Microsoft Office skill is essential.
• Good command of both spoken and written English. Proficiency in Mandarin is an advantage.
• Sense of ownership and commitment to on-time and on-quality delivery.
• Good interpersonal skills and able to work in a team.
• Experience working in client service or SSC environment will be an added advantage.
• Specialist/Payroll Associate (A1): Fresh graduate in Human Resource Management, Business Studies/Administration/Management or equivalent.
• Senior Specialist/Senior Account Officer (A2): Minimum 3 years relevant working experience in payroll fields with reviewing experience.
• Team Lead (A3): Minimum 5 years relevant working experience in payroll fields with reviewing experience, client, and people management experience.

Company Benefits:

At our VISTRA, Malaysia office, we believe in putting our employees' well-being first

We provide:

• Opportunity for career advancement and regional working exposure
• Training and development
• Hybrid working arrangement.
• Medical, dental, optical coverage
• Study leaves and professional membership coverage

Referral Fee:

• Manager/Senior Manager/Director (B1 & above) - RM 3,000
• Senior Associate/Senior Specialist/Assistant Manager/Team Lead (A2 & A3) - RM 2,000
• Associate/Specialist (A1) - RM 1,000

*The referral fee is not applicable for non-technical positions such as administrative/clerical, receptionist, dispatch, drivers, general cleaners, fixed-term contract, or internship opening.

*The referral fee is not entitled for Job Grade C employees.

*The referral fee is not entitled if you are referring to prospects for your direct report