Logistics Administrator

4 days ago

Kuala Lumpur, Kuala Lumpur, Malaysia Labcorp Drug Development Full time

Job Summary:

Responsible for day-to-day logistics specific departmental and business unit operations and implementation of strategic operational projects under the Manager lead. The position requires extensive contact with Couriers and internal departments at Labcorp. The incumbent will be responsible for day-to-day activities related to Inbound, Outbound, SM and lab to lab shipments.

The incumbent must demonstrate superior problem solving, communication and presentation skills.

Essential Job Duties:

  • Responsible and accountable for:

  • Monitoring and tracking of Inbound, Outbound, SM and Lab to Lab shipments for all locations in the region.

  • Providing precise and reliable feedback to management on specific Courier performance or issues.
  • Managing the overall Logistics day-to-day operations with the service providers involved in the supply chain to and from site's referral labs and other designated locations.

  • As needed, support import or export paperwork for reagents/lab supplies associated with the nearest CLS or BioA Labs.

  • Providing feed-back to internal & external customers (*)

  • Document all process and service failures, resolve, and escalate to management when appropriate resolution is incomplete.

  • Ensuring alignment and support between Logistics and Finance including issues such as Unmatched EDI, Cost analysis etc.

  • Assist in the analysis phase and lead implementation of global best practices for processes and procedures.

  • Metrics, Key Performance Indicators (KPI's): Providing timely and precise departmental metrics and KPI's, internal and external.

  • Other duties as assigned by management

(*)Client Interactions    

Experience/Qualifications:

Minimum Required:

  • Bachelor Degree ideally within Economics/Business field
  • 4 years experience in Customer service and/or Logistics
  • 2 years international business experience
  • Fluent in Japanese and English

Competencies:

Required:

  • Ability to work independently
  • Ability to use computer and office software applications (e.g. Microsoft Word, Excel and Outlook)
  • Strong verbal and written skills
  • Attention to detail

Working Conditions:

The job is performed within on office/administrative environment.

Special Factors:

For Logistics Contingencies related purposes the incumbent may be requested to work during holidays and week ends.

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