Cash Application Executive

2 days ago

Klang, Selangor, Malaysia FUJIFILM Business Innovation Full time 30,000 - 60,000 per year
Description

RESPONSIBILITIES & TASKS:

  • Accurately process daily customer payments by uploading and reversing receipts in the Accounts Receivable (AR) system for invoice matching.
  • Monitor daily bank transaction and ensure timely system updates.
  • Perform reconciliations by verifying receipt postings against bank statements and resolving variance with appropriate support.
  • Collaborate closely with internal teams to resolve unapplied or unidentified payments by investigating and matching to the correct customer invoices
  • Perform AR adjustments including mismatch corrections, write offs, write backs, and account reconciliation as required.
  • Manage and process customer payment refund upon necessary approval.
  • Initiate and drive resolution processes with internal partner to address unapplied or disputed payments.
  • Ensure effective and timely resolution of customer issues relating to cash application.
  • Monitor and act on key KPIs including reduction in unapplied receipts, responsiveness, resolution time, and customer satisfaction metrics.
  • Maintain accurate documentations of customer interactions, collections notes, and supporting evidence for account actions.
  • Generate, track, and analyse daily cash application reports and month end reports for internal tracking and reconciliation purposes.
  • Liaise with business units to support finance-related process improvements.
  • Participate in system testing, continuous improvement initiatives, and other tasks or projects as assigned.
  • Support month end closing activities.
  • Establish and maintain cross functional relationships across the business to improve customer satisfaction.
  • Support internal and external audits by preparing and providing required documentations.

REQUIREMENTS

  • Minimum one (1) to two (2) years of relevant working experience in cash application, accounts receivable or Finance operations. 
  • Diploma or Bachelor's Degree in Accounting, Business Administration, Finance, or equivalent.
  • Exposure to a shared services experience or multinational environments is an advantage. 
  • Fresh graduates are also encouraged to apply. 
  • Good understanding of AR process. 
  • Familiarity with billing and AR principles. 
  • Proficient in Excel and ERP systems (e.g., Oracle)
  • Strong attention to detail and good analytical skills. 
  • Strong communication with internal and external stakeholders. 
  • Well converse in English, Bahasa Malaysia in both written and verbal. 
  • Able to work independently. 
  • Ability to multitask and perform well in a fast-paced environment. 
  • Proactive and solution driven. 
  • Good documentation and reporting skills. 
  • Team player with positive and proactive attitude. 
  • An additional ability to converse in Mandarin verbally & in writing would be preferable.

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