Customer Service

Responsibilities1) Handle all customer inquiries coming from multichannel, including WhatsApp, calls, emails and Livechat.2) Provide "Total Service" to our value customers.3) Maintain in-depth knowledge of company products, services, and policies to provide accurate information to customers.4) Stay informed about new products, services, and promotions to...

Company background:We are representing a Financial Services Company and as they are expanding, they are looking for Customer Service (Collection) to join the team in Kelana Jaya.Job Scope:Actively seek out new sales opportunities through cold calling and live chat.Prepare and deliver appropriate presentations on products and services.Negotiate/close deals...

Our client MSI Pacific International Holding Co., Ltd. is seeking a Customer Service to join their teamJoin MSI and be part of a team that shapes the future of technology. This role is perfect for someone who enjoys helping others and has a knack for problem-solving. You'll be at the forefront of customer support, ensuring our clients have the best...

We are looking for a proactive and customer-focused Mandarin SpeakingCustomer Service Specialistto join our team in theBanking and Financial Servicessector. In this role, you will be the primary point of contact for our customers, ensuring they receive the best possible service, support, and solutions tailored to their banking needs.Job ResponsibilitiesBuild...

1. Customer Support & CommunicationHandle all incoming calls, emails, and messages from customers in a timely and professional manner.Provide accurate information on services such as Cash-In-Transit (CIT), Cash Processing Centre (CPC), and ATM operations.Serve as the main contact point for customers regarding operations, complaints, and service...

About the role Join our dynamic team at Hong Leong Assurance Berhad as a Customer Service Executive (Contact Centre) in our Petaling Jaya, Selangor office. In this full-time role, you will be the primary point of contact for our customers, providing exceptional service and support to ensure their needs are met.What you'll be doingAttend to and resolve...

Working Hours: 24*7 shiftsWorking Days: Monday - Saturday (5 working days per week)Responsibilities:Handling all live chats or social media pertaining to customer general enquiries, complaints, comments, feedbacks and other raising issue related to the company's productsTo exceed customers expectation in terms of customer service & accurate information.Work...

Ready to kickstart your customer service career? Join McDonald's Guest Relations team where you'll develop in-demand skills while making a real difference in customers' experiences. As a Customer Service Executive, you'll gain valuable experience in multichannel customer support, conflict resolution, and professional communication that will set you up for...

Customer Service Representative – Utility ServicesLocation: Petaling JayaEmployment Type: Full-Time, 12-Month ContractAbout the RoleWe are hiring Customer Service Representatives to join a leading utility service provider in Malaysia. You will handle customer enquiries via phone, email, or social media, providing excellent service while following company...

Job Description:Conduct Service Reminder to customer through SMS and phone call to ensure consistent service intakes of dealership.Liaise and communicate with dealer internal staff/management to ensure prompt and effective reply of Dealer Service Level Agreement (DSLA) through Customer Relation Management System.Coordinate and record customer's appointment...