Customer Service Specialist

Job Responsibilities:Interacts with customers via telephone, email, online chat, or in person to provide intermediate level support and complex information on products or services.Maintains customer accounts and records of customer interactions with details of inquiries, complaints, or comments.Communicates pricing, shipping dates and appropriate order...

The Customer Service Specialist is responsible for monitoring PO acknowledgment, past due POs and On-Time Delivery over the open Purchase Order pipeline, through the proactive or On Demand process management in the Demand to Deliver order lifecycle (from the PO Creation to supplier delivery). The Specialist provides internal customer support on order...

We are looking for a Customer Success Specialist to support our banking client in delivering excellent service experiences to customers. This role involves handling customer enquiries, resolving issues promptly, and ensuring a positive customer journey aligned with the bank's service standards.Key ResponsibilitiesRespond to customer enquiries via phone,...

About the teamDoctor Anywhere's Operations team plays a vital role in driving the success of our TPA business. Our scope includes end-to-end claims processing, Letter of Guarantee (LOG) issuance, customer service, business processing, and panel network management. We support both virtual and in-person clinical services, ensuring smooth daily operations and...

OverviewA Customer Success Specialist (Up-Selling) focuses on fostering strong relationships with customers by understanding their needs and offering additional products or services to enhance their experience. This role combines excellent communication and sales skills to drive customer satisfaction, retention, and revenue growth while ensuring clients...

OverviewThe Customer Success Specialist (CSS) will be responding to customer requests, managing concerns, and providing specific information based on the enquiries received via inbound phone call and email channels.QualificationsJob Requirements:Fluent in English languages, with excellent written and verbal communication skillsEducation level : SPM and...

OverviewThe Customer Success Specialist (CSS) will be responding to customer requests, managing concerns, and providing specific information based on the enquiries received via inbound phone call and email channels.QualificationsJob Requirements:Fluent in English and Mandarin languages, with excellent written and verbal communication skillsEducation level :...

Job Position: Customer Support Executive (Taiwan Market)Job Type: Contract / PermanentJob Responsibilities:Assist company's customers with general enquiries, consumables and/or supplies orders and service support requirements, with a focus on service excellence and first call resolution.As a first point of contact, promote a unified and professional image of...

About the teamDoctor Anywhere's Operations team is a crucial part of the company. We ensure the day-to-day excellence of our TPA business, virtual and in-person clinical services, resolving operational issues in a timely manner and providing the best customer experience possible. We ensure that our customers remain our top priority.About the roleWe are...

About the RoleWe are hiring aCustomer Support Specialistwho will play a key role in managing complex post-sales escalations and ensuring a seamless customer experience. If you're alove to speak Chinesewith strong communication skills inCustomer experience, and English, this is your chance to join a dynamic and customer-focused team. Key Responsibilities Be...