Executive, NADI Support

6 days ago

Petaling Jaya, Selangor, Malaysia SD Guthrie Berhad Full time

About Us

SD Guthrie Berhad (SD Guthrie)
is one of the world's leading producers of Certified Sustainable Palm Oil (CSPO), representing approximately 12% of the global market share (as of 31 December With over 84,000 employees across 12 countries, we pride ourselves on innovation, sustainability, and excellence. Our operations span the entire palm oil value chain, and we are expanding into new business verticals such as green industrial parks and renewable energy. We offer enriching career opportunities supported by cutting-edge technology and a commitment to sustainability. We are the world's first palm oil company to have our net-zero GHG emissions reduction targets approved by the Science Based Targets initiative (SBTi).

Join us today, as we continue to Unlock Nature's Superpowers.

Your Mission

1. System & User Support:

  • Serve as the first point of contact for Workday-related issues, inquiries, and service requests.
  • Troubleshoot system errors, data issues, and process-related problems, providing timely resolution or escalation.
  • Guide end-users on Workday processes & transactions.
  • Manage Workday business process actions including corrections, rescinds, cancel, reassignments, and other administrative adjustments as needed.
  • Support user account maintenance including MFA resets and troubleshooting login/access issues.

2. Data Management & EIB Support:

  • Perform mass data uploads or corrections via Workday EIB templates under the direction of the HRIS team.
  • Identify, highlight & escalate data inconsistencies or errors through systematic data cleanup activities.
  • Support the HR team in driving correction of inaccurate or incomplete records.

3. Reporting & Analysis:

  • Support in running existing standard and custom Workday reports, including supporting ad-hoc data requests required by HR team.
  • Collaborate with the HRIS team to highlight gaps in reporting needs and request enhancements when necessary.
  • Coordinate report scheduling & dashboard request from HR team with the NADI HRIS team

4. Change Requests, Enhancements & Release Support:

  • Support & represent HR team in testing Workday change requests, enhancements, and release updates from an end-user perspective to ensure transactions, processes, and reports function as expected.
  • Identify and escalate issues or unexpected results to the HRIS configuration team for resolution.
  • Support communication of approved changes and enhancements to HR team and end-users (where required), ensuring clear understanding of impacts.

Ideal Candidate

  • 1+ years of experience in HR systems support, preferably with Workday HCM modules such as Core HCM, Compensation, Benefits, Expenses, Time and Attendance, Time Tracking, etc.
  • Understanding of Workday navigation, transactions, and reporting.
  • Experience troubleshooting issues and analyzing root causes.
  • Excellent communication and interpersonal skills to effectively collaborate with cross-functional teams, both technical and non-technical stakeholders.

Why Join Us?

  • Flexible Benefits Coverage
  • Hybrid Workplace
  • Learning on Demand
  • Employee Wellness Programme
  • Employee Engagement Activities
  • Fully Subsidised Sports Clubs
  • Education Assistance (terms & conditions apply)
  • Free Parking
  • Free Shuttle Service from nearest LRT
  • and many more...

Only shortlisted candidates will be notified.

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