Account Manager

Job Title: Account Manager (Malaysia)

Location: Malaysia

Job Type: Full-time

Our client is a leading IT systems integrator (or technology vendor) seeking a high-energy, results-driven Account Manager to join their dynamic sales team. This is a pivotal, dual-function role that involves both acquiring new customers and strategically developing existing accounts .

The ideal candidate will be a trusted advisor to clients, managing the full sales cycle for a sophisticated suite of IT solutions, including Cloud, Cybersecurity, and Application Modernization.

1. Sales & Business Development

• Proactively drive new business by identifying and qualifying leads through outbound prospecting, strategic networking, and referrals.
• Manage the entire sales cycle from initial pitch and solution proposal to complex negotiation and deal closure.
• Develop and execute strategic account plans to achieve annual targets, focusing on upselling and cross-selling integrated solutions.
• Present and position a comprehensive portfolio of solutions, including Cloud platforms (AWS, Azure, GCP), Cybersecurity, Storage, and Application Modernization.
• Create and deliver compelling client proposals, presentations, quotations, and contracts, ensuring accuracy and compliance.

2. Account Management & Client Engagement

• Serve as the primary point of contact and trusted advisor for a portfolio of assigned clients, ensuring high engagement and satisfaction.
• Build and nurture strong, long-lasting relationships with key stakeholders, from IT Managers and procurement teams to C-suite executives (CIOs).
• Deeply understand clients' evolving IT roadmaps and business challenges to proactively position relevant, value-added solutions.
• Manage all aspects of client engagement, monitor feedback, and drive contract renewals to secure long-term value and partnerships.

3. Cross-Functional Collaboration

• Work closely with internal Solution Architects to design tailored solutions, and collaborate with Marketing and Project Delivery teams to ensure success.
• Lead or contribute to complex tender responses, RFP submissions, and client workshops.
• Coordinate a smooth customer onboarding and post-sale handover with the technical delivery teams.

4. Market & Product Knowledge

• Maintain expert-level knowledge of current industry trends, emerging technologies (e.g., AI, IoT), and the competitor landscape.
• Actively participate in vendor training and obtain relevant professional certifications as required.
• Contribute to go-to-market planning and strategy for new solutions and services.

• Diploma or Degree in Information Technology, Engineering, Business, or a related field.
• A minimum of 3 years of proven B2B sales experience in IT solutions, preferably from a Systems Integrator or technology vendor.
• Strong technical understanding of enterprise IT, including Cloud platforms (AWS, Azure, GCP), networking, cybersecurity, storage, and virtualization.
• Exceptional communication, presentation, negotiation, and stakeholder management skills.
• Demonstrated ability to build trust and navigate relationships at the C-suite level.
• A self-driven, proactive, and resilient attitude, with the ability to work independently and as part of a collaborative team.
• Proficiency in business productivity tools (e.g., Excel, PowerPoint, Teams).

• A true "hunter" mentality with a proven track record of managing long and complex sales cycles.
• Familiarity with local regulatory frameworks (e.g., Malaysias Bank Negara IT regulations) or government technology procurement frameworks.
• Experience in managing strategic alliances or channel/vendor relationships.
• A positive, adaptable attitude for navigating complex enterprise sales environments.

• A competitive base salary plus a highly attractive, uncapped commission and incentives package.
• A clear training, mentorship, and development roadmap to support your career growth.
• Opportunities to work with high-profile regional clients and top-tier technology vendors.
• A collaborative, supportive, and inclusive team culture with a strong support network to help you succeed.
• A flexible and growth-oriented workplace.

Interested candidates are invited to submit their resume and a brief summary of their sales achievements.