Facilities Assistant, Receptionist

JLL empowers you to shape a brighter way.  

Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people  and empowering them to  thrive, grow meaningful careers and to find a place where they belong.  Whether you've got deep experience in commercial real estate, skilled trades or technology, or you're looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.   

At JLL, we value what makes you unique, and we're committed to give you the opportunity, knowledge and tools to own your success. Explore opportunities to advance your career from within, whether you're looking to move up, broaden your experience or deepen your expertise. 

Position Overview:

As the first point of contact for visitors and callers, the Receptionist plays a pivotal role in creating a positive and professional impression of the organization. This role involves managing front-office

operations, providing administrative support, and ensuring smooth communication within the office environment.

Key Responsibilities

• Visitor Management: Greet and welcome visitors, ensuring they feel valued and directing them to the appropriate person or department.

• Call Handling: Answer, screen, and forward incoming phone calls promptly and professionally.

• Scheduling & Coordination: Manage calendars, schedule appointments, and coordinate meetings for staff members.

• Mail & Deliveries: Receive, sort, and distribute incoming mail and packages; prepare outgoing mail as needed.

• Administrative Support: Assist with clerical duties such as filing, photocopying, data entry, and document preparation.

• Office Supplies Management: Monitor and maintain inventory of office supplies; reorder as necessary.

• Security & Safety: Ensure the reception area is secure by following safety procedures and controlling access via the reception desk.

• Record Keeping: Maintain accurate records of visitors, deliveries, and other relevant logs.

• Support to HR & Operations: Assist with on-boarding new employees and coordinating internal events or meetings.

Required Skills & Qualifications

• Educational Background: High school diploma or equivalent; additional certification in Office Management is a plus.

• Experience: Proven work experience as a Receptionist, Front Office Representative, or similar role.

• Technical Proficiency: Proficiency in Microsoft Office Suite (Word, Excel, Outlook); familiarity with office equipment such as fax machines and printers.

• Communication Skills: Excellent verbal and written communication skills; ability to interact professionally with diverse individuals.

• Organizational Abilities: Strong organizational skills with the ability to multitask and prioritize effectively.

• Customer Service Orientation: Demonstrated customer service skills with a friendly and approachable demeanor.

• Professional Appearance: Consistent, professional dress and manner. Desirable Attributes

• Adaptability to changing office environments and tasks.

• Ability to handle confidential information with discretion.

• Proactive approach to problem-solving and task management

Location:

JLL Privacy Notice

JLL, together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL's recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.

For more information about how JLL processes your personal data, please view our Candidate Privacy Statement.

For additional details please see our career site pages for each country.