Receptionist

2 days ago


Kuala Lumpur, Kuala Lumpur, Malaysia INITIA Group SG Full time 24,000 - 36,000 per year

Job Title: Receptionist

Job Level: Entry-level

Department: Operations Department - Salon

Rate: RM /month and RM 10-15/hour

Location: Mont Kiara, Kuala Lumpur, Malaysia

Overall Job Objectives:The Receptionist serves as the first point of contact for visitors and clients, providing a professional and welcoming environment. This role involves handling front-desk duties, managing phone calls, scheduling appointments, and performing administrative tasks to ensure the smooth operation of the office or facility.

CORE RESPONSIBILITIES:

  • Warmly greeting clients, walking them to the proper beauty station and alerting assigned beauticians of their arrival
  • Welcome walk-ins, answer questions about services and schedule appointments based on availability
  • Booking and confirming appointments via phone and email and informing clients about new services and discounts
  • Update client records with contact and billing details, appointments and services offered
  • Maintain a tidy reception area
  • Performing ad-hoc duties as assigned
  • Provide good customer service

JOB SPECIFICATIONS:

  • At least 1-year related experience
  • Customer Service Oriented
  • Ability to communicate with customers and understand their needs
  • Experience in retail or telemarketing is a plus
  • Flexible and willing to work on certain weekends and public holidays
  • Active and cheerful characteristics
  • Mandarin and Korean language proficiency will be advantage

KEY DELIVERABLES:

  • Ensure all visitors are greeted promptly and professionally, ensuring a welcoming and positive first impression.
  • Ensure clear, professional, and efficient communication with callers, visitors, and internal teams, maintaining high levels of service.
  • Maintain up-to-date visitor logs, appointment schedules, and communication records.

BENEFITS OF THE ROLE:

  • Career progression at one of the best salons in Singapore and Malaysia
  • Employee Service Benefits
  • Birthday Gifts (Vouchers)
  • Leave Entitlement
  • Employee Referral Incentive
  • Flexible Working Hours
  • Cozy working environment

If you're excited about our company's vision for this position, we'd like to hear from you.

APPLY NOW

Job Types: Full-time, Permanent

Pay: RM2, RM3,500.00 per month

Benefits:

  • Flexible schedule
  • Opportunities for promotion
  • Professional development

Ability to commute/relocate:

  • Kuala Lumpur: Reliably commute or planning to relocate before starting work (Preferred)

Experience:

  • Customer service: 1 year (Preferred)
  • Receptionist: 1 year (Preferred)

Location:

  • Kuala Lumpur (Required)

Work Location: In person



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