Front Desk Receptionist

2 days ago

Kuala Lumpur, Kuala Lumpur, Malaysia The 5 Elements Hotel Full time 30,000 - 60,000 per year

Company Description

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Role Description

This is a full-time on-site role for a Front Desk Receptionist located in WP. Kuala Lumpur. The Front Desk Receptionist will be responsible for greeting guests, answering phone calls, managing bookings, and providing general administrative support. The role includes handling customer inquiries and complaints, ensuring a positive customer experience, and performing clerical duties such as filing, data entry, and managing correspondence. The receptionist will also maintain the front desk area, ensuring it is organized and presentable.

Qualifications

  • Excellent Phone Etiquette and strong Communication skills
  • Experience with Receptionist Duties and Customer Service
  • Proficient in Clerical Skills
  • Ability to handle multiple tasks efficiently
  • Strong organizational and time management skills
  • Proficiency in using office software and equipment
  • High school diploma or equivalent required; additional qualifications are a plus
  • Professional appearance and attitude
  • Previous experience in a hotel or hospitality environment is an advantage

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