Technical Trainer, Security Solutions

Company Overview
At Motorola Solutions, we believe that everything starts with our people. We're a global close-knit community, united by the relentless pursuit to help keep people safer everywhere. Our critical communications, video security and command center technologies support public safety agencies and enterprises alike, enabling the coordination that's critical for safer communities, safer schools, safer hospitals and safer businesses. Connect with a career that matters, and help us build a safer future.

Department Overview
Global Education: APAC Customer Training Delivery Organization

Job Description
The Trainer/Instructor, Video Security and Access Control will be responsible for delivering high-quality technical training on Motorola Solutions' comprehensive suite of video security and access control products and solutions. This role involves educating customers, partners, and internal teams on the installation, configuration, operation, and maintenance of these systems. The instructor will utilize their technical expertise and strong presentation skills to ensure effective knowledge transfer and drive adoption of Motorola's cutting-edge security technologies.

Responsibilities:

• Deliver Engaging Training Sessions: Conduct instructor-led training courses (both in-person and potentially virtual) on Motorola's video security (e.g., Avigilon, Pelco, Ava) and access control (e.g., Avigilon Alta, Avigilon Unity Access, Openpath) product lines.
• Technical Instruction: Provide in-depth technical training on system architecture, hardware installation, software configuration, network integration, video analytics, access control principles, and best practices.
• Develop and Maintain Training Materials: Create, review, and update training content, including presentations, hands-on lab exercises, training guides, and online modules, ensuring accuracy and relevance.
• Hands-on Labs: Set up and manage lab environments, ensuring all necessary hardware, software, and equipment are functional for practical exercises.
• Assess Learning and Provide Feedback: Evaluate participants' understanding through practical assessments, quizzes, and discussions, providing constructive feedback to reinforce learning.
• Maintain Technical Expertise: Continuously update technical knowledge on Motorola's evolving video security and access control technologies, including new features, updates, and integrations.
• Address Technical Queries: Serve as a technical resource for training participants, addressing questions and providing clarification on complex topics.
• Collaborate with Internal Teams: Work closely with product management, sales, and technical support teams to align training content with product roadmaps and customer needs.
• Travel : Travel to customer sites or other Motorola locations within the APAC region or potentially internationally may be required to deliver on-site training.
• Contribute to Training Strategy: Provide input and suggestions for improving training programs and methodologies.

Basic Requirements
Qualifications and Experience:

• Proven technical expertise in video security systems (e.g., IP cameras, video management systems, analytics) and access control systems (e.g., controllers, readers, credentials).
• Previous experience in delivering technical training, instruction, or presentations, preferably within the security industry.
• Excellent presentation, communication, and interpersonal skills with the ability to explain complex technical concepts to diverse audiences.
• Strong problem-solving and troubleshooting abilities related to video security and access control systems.
• Ability to work independently and as part of a collaborative team.
• Strong organizational and time-management skills.
• Relevant technical certifications in video surveillance, access control, or related IT fields are desirable.

Travel Requirements
25-50%

Relocation Provided
None

Position Type
Experienced

Referral Payment Plan
Yes

EEO Statement
Motorola Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion or belief, sex, sexual orientation, gender identity, national origin, disability, veteran status or any other legally-protected characteristic.

We are proud of our people-first and community-focused culture, empowering every Motorolan to be their most authentic self and to do their best work to deliver on the promise of a safer world. If you'd like to join our team but feel that you don't quite meet all of the preferred skills, we'd still love to hear why you think you'd be a great addition to our team.