Technical Inside Sales Representative

10 hours ago

Cyberjaya, Selangor, Malaysia Dell Global Business Center Sdn Bhd Full time

Technical Inside Sales Representative (Cantonese Speaking)

At Dell Technologies, we create the extraordinary. Our Inside Product Specialists are the experts who sell innovation to the world. Responsible for a set of products and services, they get to know their portfolio inside and out. Our Inside Sales teams rely on them for technical consultation during the sales process. They directly advise customers on everything from product features and configurations through to pricing and availability. Crucially, however complex the question, they're ready to deliver technical solutions to meet customers' needs via phone, chat, web or email.

Join us to do the best work of your career and make a profound social impact as a Technical Inside Sales Representative on our Inside Product Specialist Team in Cyberjaya.

What you'll achieve

As a Junior Technical Inside Sales Representative, you will deliver technical solutions to the Inside Sales Team that address customers' varying needs, either working on your own or with a subject matter expert on more complex solutions.

You will:

•Act as a technical resource to help the sales organization meet, if not exceed, its goals

•Stay up to date on new products, technology trends and services offerings

•Make outbound calls as part of managing the sales cycle, and respond to field sales, resellers and end customer inquiries

•Focus on Dell Technologies products and services and be able to identify how these products and services align to customer needs

• Explain technical, industry and market facts to position Dell Technologies against an alternative solution

Take the first step towards your dream career

Every Dell Technologies team member brings something unique to the table. Here's what we are looking for with this role:

Essential Requirements

•Experience working in a sales environment and in a technical role that shows knowledge of multi-platform hardware and software solutions

•Good analytical, decision-making and organizational skills and a drive for results

•Clear communication skills, both verbal and written in Cantonese & English

•Solid customer relationship skills with the ability to build and manage relationships

Desirable Requirements

•Bachelor's degree in computer science

•Previous relevant experience

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