Application Support Analyst

1 week ago


Bayan Lepas, Penang, Malaysia Agensi Pekerjaan Tech Staffing Sdn Bhd Full time

Our Client is in Electronics Manufacturing Services industry.

  • Application support:Provide second level support for IT applications (mainly MES) and other business-related applications for users
  • System support:Support internal applications and Warehouse Management systems to ensure smooth day-to-day business operations
  • Project management: Liaise with different departments and business units to gather project requirements and work with vendors to ensure successful delivery
  • Issue resolution: SQL queries to troubleshoot issues, generate reports, and analyse data for applications for diagnosing problems
  • Documentation:Perform user acceptance testing (UAT), incidents documentation and user manuals, and conduct user training

Requirements:

  • Min 3 years' experience in application support/production support
  • Hands on SQL queries and scripting
  • Proficiency in using ticketing systems


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