System Support, Senior Executive
2 days ago
Job Function:
- The incumbent is responsible to support to the Company goals by meeting and exceeding their expectations on Customer Service Delivery.
Job Responsibilities:
- The incumbent is responsible to provide an efficient support to company goals by meeting & exceeding their expectation on policy servicing related processes
- Manage production incident and ensure accuracy before signing off
- Manage system enhancement and ensure accuracy before signing off
- Manage and support product launching and ensure system readiness before and after launching
- Ensure periodic statement is sent out as per the time line set by regulator and internally
- Ensure checklist is used for new product launching
- Undertake project and task assigned
Job Requirements:
- Candidate must possess at least a Bachelor's Degree, Post Graduate Diploma, Professional Degree of any field.
- At least 3 years of relevant working experience specializing in User Acceptance Testing, System Support or equivalent from insurance companies.
- Strong knowledge on life insurance practices, insurance products and policy servicing processes.
- High level integrity, takes accountability of work and good attitude over teamwork.
- Able to work under pressure.
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