Content E-Commerce Manager SEA

21 hours ago

Petaling Jaya, Selangor, Malaysia Carleton Executive Search Full time

Manage content of company's e-commerce under the fast growing E-commerce dept and work closely with all key functions in the organization as well as external vendors i.e marketplaces, enablers, etc. )

Task 1:

Marketplace Content strategy, launches and channel management: work together with stakeholders to set up company's SEA content strategy/operations, product launches and develop content calendar for 52 weeks for various marketplaces, which will be aligned with marketing & e-commerce calendar.

SEA Marketplaces include:

  • Lazada
  • Shopee

  • Zalora

  • Tiktok

  • Tokopedia

Task 2:

Manage and maintain content resources by leveraging global synergy (global visual portal) and localized tasks, including store decoration, product photo shooting, videos and etc.

Understand consumer insights and shopping behavior from different marketplaces, drive both brand consistency and differentiation among them.

Able to design, file and share content in a logical way and monitor marketplaces in a daily basis in terms of the content/ copywriting/ photography/ font/ and etc, so that global branding standards are met. Work together with Ecommerce Marketplace Team for key designs and campaign banners to make sure brand image is well managed.

Task 3:

Coordinate with internal teams and regional partners to ensure all product listings go live on schedule with accurate, up-to-date content.

Manage backend operations across Seller Centers, including updating product listings, configuring campaign modules, and uploading promotional assets.

Upload and test all campaign-related content and assets ahead of go-live dates to ensure seamless execution.

Task 4:

Cross-function communications: cooperate with eCom performance marketing and business teams in a weekly basis, and implement local marketplace Campaign initiatives through

product launches and content strategy across SEA marketplaces

Work together with Ecom Merchandising and Ecom Marketing Manager, and support content based on product launch calendar. Be supportive and flexible to solve sale KPI, i.e. sell thru of slow movers, KV styles and etc.

Task 5:

New projects & data analysis: Able to plan visuals creatives and use data to adjust content strategy, i.e. UV, conversation rate, inventory value and etc. Work together with the eCom

business team and provide competition analysis report from content & creative perspective, and drive innovation for all marketplaces.

Education: Professional:

Bachelor degree in eCommerce / Marketing / Business preferred with good business acumen

3 years+ solid marketing/ design / Ecom retail experience, with proven organization and execution experience with internal/external parties preferred.

Required to have experience in 2 or more Marketplaces which includes Lazada, Shopee, Zalora and/or Tiktok. Client experience would be a plus

Job Type: Full-time

Pay: Up to RM8,000.00 per month

Benefits:

  • Health insurance
  • Opportunities for promotion
  • Professional development

Work Location: In person

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