Admin

1 week ago

Butterworth, Penang, Malaysia RedRadar International Sdn Bhd Full time

About Us

RedRadar International is a recruitment agency based in Kota Damansara, Petaling Jaya. Since 2012, we've helped over 5,000 candidates land careers that match their goals and strengths.

We don't just connect people with jobs — we connect them with purpose. Our goal is to support your career journey every step of the way, from application to onboarding.

Visit us:

Job Description & Details

Position: Admin

Salary: RM1,800 - RM2,000

Working Days: Monday - Saturday (Saturday: 9:00 AM – 1:00 PM)

Working Hours: 1:00 PM – 10:00 PM

Location: 860-1, Jalan Permatang Tengah, Taman Perkasa, 13000 Butterworth, Pulau Pinang

1) Attend to Customer Enquiries – Handle questions from parents through phone, WhatsApp, email, or walk-ins in a friendly and professional manner.

2) Promote Courses and Programs – Explain and recommend suitable courses or education packages to customers based on their needs.

3) Assist with Student Registration – Help students complete registration forms and ensure all documents are submitted correctly.

4) Follow Up with Leads – Call or message interested parents to encourage them to sign up for courses.

5) Update Student Records – Keep accurate records of student information in the system or database.

6) Support Marketing Activities – Join school visits, education fairs, or online events to promote the company's courses.

7) Handle Student Feedback – Listen to feedback from students or parents and help solve any issues they may have.

8) Reach Monthly Sales Targets – Work towards meeting monthly targets for student enrolment or course sales.

9) Host Live Sessions – Conduct engaging live sessions to promote courses, answer enquiries, and build brand awareness online.

10) Prepare Simple Reports – Share daily or weekly updates with your team on customer enquiries, enrolments, and sales performance.

Preferred Qualifications

1) Experience in customer service or sales, preferably in the education industry.

2) Familiar with using chat, email, and social media for communication and promotion.

3) Confident and engaging when speaking with parents or going live on Social Media.

4) Willing to work on-site and follow scheduled hours, including Saturdays.

Why Work With Us?

At RedRadar, we connect candidates with opportunities for growth. Companies we work with offer:

  • Competitive salary with room for performance-based increments
  • Career advancement and on-the-job training
  • Opportunities to interact with parents, schools, and local communities
  • Exposure to the education industry and live content creation
  • Compliance with all statutory benefits and labor laws
  • We don't just help you land a job — we help you build your career.

Job Types: Full-time, Permanent

Pay: RM1, RM2,000.00 per month

Benefits:

  • Professional development

Experience:

  • Admin: 1 year (Preferred)

Work Location: In person

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