F&B Supervisor

2 days ago

Seri Manjung, Perak, Malaysia AVI PANGKOR BEACH RESORT Full time 20,000 - 35,000 per year

Location: AVI Pangkor Beach Resort

Department: F&B

Are you passionate about hospitality and delivering excellent service? Join our team and lead our F&B operations to the next level

Job Responsibilities

  • Supervise daily operations of assigned outlets (restaurant & hall) to ensure smooth and efficient service.
  • Conduct daily pre-shift briefings on menu knowledge, upselling points, guest expectations, and task assignments.
  • Oversee service flow including table setup, reservations, guest seating, order-taking, and billing accuracy.
  • Ensure cleanliness and readiness of dining areas, buffet setups, and equipment before and after service.
  • Assign tasks and monitor staff performance, ensuring compliance with SOPs and grooming standards.
  • Welcome guests, handle special requests, and resolve service issues; escalate major concerns to the Executive.
  • Monitor service timing and coordinate closely with the Kitchen team for smooth food & beverage delivery.
  • Supervise cash handling, bill settlements, and prepare end-of-shift reports.
  • Control stock levels of condiments, beverages, and linen; submit requisitions when needed.
  • Provide on-the-job training for new staff and refresher training for existing team members.
  • Ensure adherence to hygiene, food safety, and hotel health & safety procedures.
  • Support banquet/event setup, service flow, and post-event teardown.
  • Assist with outlet-level revenue, expenses, and variance reports for P&L preparation.
  • Review daily sales reports, voids, discounts, and complimentary items for accuracy.
  • Monitor stock usage and wastage for effective cost control.
  • Provide monthly feedback on outlet performance including sales trends and guest demands.
  • Support action plans to improve cost control, upselling, and service standards.

Benefits

  • Hostel Provided
  • Meals Provided
  • Birthday Treat
  • Medical Benefits

Requirements:

  • Certificate/Diploma/Degree in Hotel Management or related field.
  • Minimum 1 year experience as an F&B Supervisor.
  • Experience in the hotel industry is an added advantage.
  • Fluent in Bahasa Malaysia and English.
  • Ability to work shifts, weekends, and public holidays.

Job Type: Full-time

Pay: RM2, RM2,200.00 per month

Benefits:

  • Health insurance
  • Maternity leave
  • Meal provided
  • Opportunities for promotion
  • Professional development

Ability to commute/relocate:

  • Pangkor: Reliably commute or willing to relocate with an employer-provided relocation package (Preferred)

Application Question(s):

  • Do you have a valid Food Handling certificate?
  • Do you have a valid Typhoid vaccination

Experience:

  • F&B Supervisor: 1 year (Preferred)

Language:

  • English (Preferred)

Work Location: In person

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