Customer Support Representative

2 days ago


Subang Jaya, Selangor, Malaysia Talent Recruit Full time

Company Background: 

We are representing our client, a leading global distributor of electronic components. The company partners with top technology brands to supply a wide range of semiconductors, connectors, and more.

Working Location: Subang Jaya 
Working day: Mon-Fri (9am-6pm)

Main Responsibilities:

  • Respond to customer inquiries via calls, chats, and emails
  • Handle order processing, tracking, invoicing, and returns
  • Resolve customer complaints and issues promptly and professionally
  • Support sales team with quotations, backlog updates, and discrepancy resolution
  • Maintain accurate customer and order records
  • Collaborate with internal teams to improve processes and service efficiency
  • Ensure customer satisfaction through timely and effective communication 
  • Perform other duties as assigned

Requirement:

  • Minimum 2 years of related working experience, preferably in the electronics components industry
  • Diploma or equivalent qualification
  • Proficient in English, Malay. Mandarin will be added advantage

Benefits:

  • 13th-months Bonus 
  • Insurance provided

Interested candidate please apply online or email your updated resume to: 

Only shortlisted candidate will be contacted.



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