Customer Service

5 days ago

Semenyih, Selangor, Malaysia Greenevo Synergy Sdn Bhd Full time
  • Customer Order and Delivery Handling:

 Attend and record incoming inquiries from customers.

 Attend incoming phones, email, Whatsapp and messaging from customers.

 Generate Sales Order from customers' Purchase Order, Delivery Order, Invoice, Credit Note, Debit Note, Proforma Delivery Order, Proforma Invoice.

 Consolidate and monitor the incoming materials to meet customer require date.

 Plan daily delivery trips and brief driver the delivery schedule.

 Coordinate with internal (driver) and outsource logistics on order processing and delivery.

 Arrange pick up of reject goods and send back to suppliers.

 Attend customers with positive manner to meet customers' satisfaction.

 Consolidate and organize quotation to customers.

 Fill up new vendor forms and prepare supporting document to customers.

 Prepare Monthly Collection Report.

 Generate monthly BA report to customer.

 Generate monthly SOA report to customer.

 Follow up closely the outstanding payment of customers.

 Arrange pick up of customers' cheque by driver/courier services/sales.

 Attend all the incoming walk in guest (Citylink, Gdex, PosLaju).

 Any ad hoc tasks assigned by superior.

Job Type: Full-time

Pay: RM2, RM3,500.00 per month

Benefits:

  • Free parking
  • Maternity leave
  • Opportunities for promotion

Work Location: In person

Expected Start Date: 11/01/2025

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