Application Support Specialist
2 days ago
Job Highlights:
- Regular working hours: 5 days per week (Monday–Friday, 9:00 AM – 6:00 PM)
- Just a 8-minute walk from LRT Taman Perindustrian Puchong
- Covered car park with season parking available
Employee Benefits:
Healthcare Support:
- Medical insurance
- Dental care benefits
- Optical / vision care allowances
Professional Growth:
- Initiatives that provide recognition and certification based on performance achievements
- Clear career advancement opportunities and dedicated mentorship
- Extensive training programs designed to develop and strengthen professional skills
- Performance-based bonus scheme
Engaging Work Culture:
- Team-building
- Company retreats
- Annual company dinners
- Celebration of festive events
- Sports day activities
- Participation in charity events
Technical Resources:
- Latest development hardware
- Private development tools
- Private development resources
Job Responsibilities:
- Conduct quality assurance checks on the developed solution.
- Establish reporting and alerting requirements.
- Support the design, documentation, and maintenance of system processes
- Report on common sources of technical issues or questions and make recommendations to the project team.
- Perform risk management to minimize project risks.
- Develop and manage detailed project documentation throughout the project lifecycle.
- Diagnose and resolve application issues in a timely manner.
- Provide user training and create support documentation.
- Develop and implement best practices for application support.
- Provided actionable feedback to development teams to enhance app functionality.
- Perform root cause analysis for recurring issues.
- Support and participate in continuous improvement activities
- To perform any other tasks or assignments as directed by the management from time to time.
Job Requirements:
· Candidates must possess at least Diploma/Advanced Diploma/Bachelor's Degree in Computer Science, or equivalent.
· Fresh graduates is encourage to apply
· Required language(s): English
· Proficiency in MS Office (Word, Excel, Power Point)
· Demonstrates strong communication skills with an emphasis on clarity and precision
· At least 1 years of proven professional experience in related fields
Job Type: Full-time
Pay: RM2, RM5,000.00 per month
Benefits:
- Opportunities for promotion
- Professional development
Education:
- Bachelor's (Required)
Experience:
- Project management: 1 year (Required)
Work Location: On the road
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