Relationship Manager

5 days ago

Greater Kuala Lumpur, Malaysia Mirxes Full time

MiRXES is a Singapore-headquartered molecular diagnostic company with R&D, manufacturing, and clinical lab operations in Singapore, USA, Japan, and China. We specialize in microRNA technologies and the development, manufacturing, and provision of diagnostic test kits and clinical services. Our mission is to enable early disease detection and provide insights for better patient care by harnessing the power of microRNA to augment traditional testing. Our vision is to be the world's leading developer and provider of accurate, actionable, and affordable microRNA-powered diagnostic tests.

Job Location:
Kuala Lumpur, Malaysia (Remote)

Job Summary

We are seeking a dynamic and client-focused Relationship Manager to serve Southeast Asian clients with a focus on
health management and longevity solutions
. The ideal candidate will act as a trusted advisor, guiding clients through personalized health, wellness, and advanced longevity programs. This role requires strong interpersonal skills, a background in healthcare or financial services, and the ability to deliver high-touch service tailored to sophisticated clientele.

Roles and Responsibilities

  • Manage and grow a portfolio of High Net Worth (HNW) clients across Southeast Asia, partnering with our physicians and geneticists to provide personalized health management and longevity planning services.
  • Serve as the primary point of contact for clients, ensuring a seamless and premium service experience.
  • Understand clients' health and wellness goals, work with our medical partners to ensure the advice on programs, treatments, and preventive strategies are aligned with longevity-focused solutions.
  • Liaise with and coordinate medical partners, wellness experts, and international healthcare providers to deliver curated solutions.
  • Maintain a good understanding of emerging trends in healthcare, longevity, and personalized medicine.
  • Develop tailored client engagement strategies, including events, seminars, and exclusive health experiences.
  • Collaborate with internal teams to ensure smooth coordination of services, reporting, and follow-ups.
  • Uphold confidentiality and discretion in handling sensitive client information.

Desired Skills and Competencies

  • Bachelor's degree in healthcare, life sciences, business, or related fields.
  • 5+ years' experience in client relationship management, preferably in
    private banking, insurance, healthcare, or wellness sectors
    .
  • Strong understanding of healthcare systems, preventive medicine, or personalized health programs is a plus.
  • Proven track record of managing HNW or ultra-high-net-worth clients.
  • Exceptional communication, interpersonal, and client service skills.
  • Ability to build trust, demonstrate empathy, and deliver solutions in a discreet and professional manner.
  • Fluency in English required; proficiency in Mandarin, Bahasa, or other Southeast Asian languages is an advantage.
  • Willingness to travel across the region to meet clients.

This position is a remote role in Malaysia.

We appreciate your interest in the above-mentioned position, however, only shortlisted candidates will be contacted.

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