credit restoration consultant

4 days ago

Seremban, Negeri Sembilan, Malaysia BARAKAH PARTNERS (M) SDN BHD Full time 20,000 - 25,000 per year

Credit Restoration Consultant

Job Summary:

As a Credit Restoration Consultant, you will play a crucial role in the financial health of the organization by managing and recovering outstanding debts from customers. Your primary responsibility will be to work with customers to negotiate payment arrangements, collect overdue payments, and minimize the risk of bad debt. You will utilize your communication skills, negotiation abilities, and knowledge of debt collection practices to achieve recovery targets while maintaining positive customer relationships.

Job Descriptions:

1) Debt Collection: Contacting customers who have overdue payments to negotiate repayment terms and collect outstanding debts.

2) Payment Negotiation: Negotiating payment plans and settlement agreements with customers based on their financial circumstances and the organization's policies.

3) Follow-Up: Following up with customers via phone calls, emails, or letters to remind them of their overdue payments and encourage prompt repayment.

4) Documentation: Maintaining accurate records of all communication with customers, including payment agreements, promises to pay, and any disputes or issues raised during the collection process.

5) Skip Tracing: Utilizing skip tracing techniques to locate customers who have moved or changed contact information to ensure effective debt collection.

6) Compliance: Ensuring compliance with relevant laws and regulations governing debt collection practices, such as the Fair Debt Collection Practices Act (FDCPA), PDPA etc.

7) Reporting: Providing regular reports on debt collection activities, including the status of outstanding debts, payments collected, and any challenges or trends observed during the collection process.

8) Customer Service: Providing excellent customer service and maintaining professionalism and empathy when interacting with customers, even in challenging situations.

9) Problem Solving: Resolving customer inquiries, disputes, and complaints related to overdue payments in a timely and effective manner.

10) Legal Action: Initiating legal action, such as filing lawsuits or engaging with third-party collection agencies, when necessary to recover outstanding debts.

11) Training and Development: Staying updated on industry best practices and participating in training programs to enhance debt collection skills and knowledge.

12) Targets and Goals: Meeting or exceeding performance targets and goals set by management, such as collection targets or call volume quotas.

Requirements:

1) Malaysian ONLY.

2) Min SPM and above.

3) Can speak and listen well.

4) Experienced or No Experienced (Training will be provide).

5) Proficiency in Bahasa Malaysia is essential for effective communication with customers and stakeholders. Ability to communicate in English is advantageous.

6) Good attitude, disciplined and open mindset to learn.

7) Proficiency in using computer and basic software/ apps.

8) Interested in working as a team.

9) Can start working IMMEDIATELY.

Salary Package & Benefits:

1) Basic Salary (Start on RM1,700.00 – RM2,

2) Various Attractive Incentives (Base Incentive, Big Payment Incentive & Personal Target Incentive).

3) Annual & Quarter Bonuses.

4) Staff Medical Card

Location:

Seremban City Centre, Jalan Pasar Besar Seremban, Seremban

Interested? Kindly contact :

En. Ikhwan)

Job Types: Full-time, Fresh graduate

Pay: RM1, RM5,000.00 per month

Benefits:

  • Health insurance
  • Maternity leave
  • Opportunities for promotion
  • Parental leave
  • Professional development

Work Location: In person

  • Family Dentist

    4 days ago

    Seremban, Negeri Sembilan, Malaysia ALPRO PHARMACY SETIA TROPIKA Full time 72,000 - 96,000 per year

    About Alpro Dental ClinicAlpro Dental Clinic is part of the Alpro healthcare ecosystem, dedicated to providing comprehensive, affordable, and compassionate dental care for individuals and families. We emphasize hospitality, empathy, and professionalism in every interaction. Integrating with Alpro Clinic, Alpro Pharmacy, and allied health services, our goal...

  • Chargeman

    2 days ago

    Seremban, Malaysia Kovann Mirror Sdn Bhd Full time

    Plan and execute routine maintenance cycles - Attend breakdown maintenance for restoration of supply during normal working hours and standby period, inclusive of isolation of faulty section and restoration of power supply - Execute replacement and refurbishment of plant equipment inclusive of procurement activity - Planning and coordinate constructions work...

  • Sales Executive

    1 week ago

    Seremban, Malaysia H&D Associates Consultancy Sdn Bhd Full time

    **Madinah Group (MG) **is a Premier Agency Leadership Corporation(PALC) affiliate of Prudential Assurance (M) Bhd and Prudential BSN Takaful Bhd. MG consists of 11 managers and 400 consultants working together under one brand name, Madinah Group. We provide consultation mainly on life insurance, investment, education plan, retirement plan, income protection,...

  • Management Trainee

    1 week ago

    Seremban, Malaysia H&D Associates Consultancy Sdn Bhd Full time

    **Madinah Group (MG) **is a Premier Agency Leadership Corporation(PALC) affiliate of Prudential Assurance (M) Bhd and Prudential BSN Takaful Bhd. MG consists of 11 managers and 400 consultants working together under one brand name, Madinah Group. We provide consultation mainly on life insurance, investment, education plan, retirement plan, income protection,...

  • Sales Manager

    1 week ago

    Seremban, Malaysia H&D Associates Consultancy Sdn Bhd Full time

    **Madinah Group (MG) **is a Premier Agency Leadership Corporation(PALC) affiliate of Prudential Assurance (M) Bhd and Prudential BSN Takaful Bhd. MG consists of 11 managers and 400 consultants working together under one brand name, Madinah Group. We provide consultation mainly on life insurance, investment, education plan, retirement plan, income protection,...

  • Executive Assistant, Facilities Management

    6 days ago

    Seremban, Malaysia PR1MA CORPORATIONS MALAYSIA Full time

    Handle daily property management and maintenance operation of community and other related matters. - Make ready units for new move-ins. - Carry out inspection of building defects, arrange and monitor defects rectification works. - Carry out repairing works for interior and exterior of buildings. - Responsible for 24-hours emergency maintenance. - Liaise with...

  • Family Dentist

    2 days ago

    Seremban, Malaysia ALPRO CLINIC Full time

    **About Alpro Dental Clinic** Alpro Dental Clinic is part of the Alpro healthcare ecosystem, dedicated to providing comprehensive, affordable, and compassionate dental care for individuals and families. We emphasize **hospitality, empathy, and professionalism** in every interaction. Integrating with Alpro Clinic, Alpro Pharmacy, and allied health services,...

  • Sales Executive(Food Industry)

    2 weeks ago

    Seremban, Malaysia Elabram Systems Sdn Bhd Full time

    **Benefits**: Basic (RM2500 - RM3200),Commission pay, Car Allowances, Petrol Card, Provide Phone. **Responsibilities**: - Service existing clientele according to the area allocated. - Seek and develop new sale accounts in the area allocated. - Ensure achievement of sales target - Ensure achievement of committed collection - Ensure all due and outstanding...

  • Pruventure Manager

    1 week ago

    Seremban 2, Malaysia Haniff Ramza Agency Full time

    Education - Any field (Graduate in Insurance or Business Management is an advantage for this position) - Minimum 5 Credit Passes in SPM and above. Priorities for a Degree Holder. - Basic Salary provided by Prudential from RM 3,000 to RM 10,000 - All applicants will need to go through interviews Experience - Fresh Graduate are welcome to join!! - Working...

  • Account Assistant

    6 days ago

    Seremban, Malaysia SK PARK SDN BHD Full time

    **JOB DESCRIPTION**: 1. Capable to close full set accounts and prepare financial report in timely manner. 2. Familiar with the process flow of doing inter-company transfer, bank reconciliation, payment vouchers, debit/credit notes, invoices, journal vouchers and etc. 3. To liaise with auditor, tax consultants, government agencies and banks. 4. Prepare...

  • Account Assistant/executive

    6 days ago

    Seremban, Malaysia SK PARK SDN BHD Full time

    **JOB DESCRIPTION**: 1. Capable to close full set accounts and prepare financial report in timely manner. 2. Familiar with the process flow of doing inter-company transfer, bank reconciliation, payment vouchers, debit/credit notes, invoices, journal vouchers and etc. 3. To liaise with auditor, tax consultants, government agencies and banks. 4. Prepare...