Customer Service Representatives

7 days ago


Shah Alam, Selangor, Malaysia Trinity Workforce Solution (M) Sdn Bhd Full time

We're Hiring – 25 Customer Service Representatives

(English Speakers – Malaysian Nationals Only)

Join Trinity Workforce Solutions (Trinity WFS) and be part of a growing, dynamic team in Shah Alam

If you have great communication skills and love helping people, this opportunity is for you

Start Date: Monday, 3rd November 2025

Location: UOA Business Park, Shah Alam (5-minute walk from LRT Subang Jaya)

Contract: 12 months with Trinity

What's in It for You

Salary: RM2,400

KPI Incentive: RM300

Shift Allowance: RM10–RM30 per day (based on shift)

Annual Leave: 12 days

Medical Leave: 14 days

Work Schedule: Rotational shifts (8am–10pm) | 5 working days per week

What You'll Be Doing

Handle customer inquiries via calls, chats, and emails

Deliver clear, professional communication

Meet KPIs and contribute to team success

Uphold confidentiality and service excellence

Requirements

Malaysian nationality

Minimum SPM qualification

Strong English proficiency (C1 level)

Passionate about customer service and teamwork

Job Type: Full-time

Pay: RM2, RM2,700.00 per month

Benefits:

  • Professional development

Work Location: In person

Expected Start Date: 11/03/2025



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