Customer Service Associate @ Caltex Pekan Subang
2 weeks ago
Sales Support
- Actively promote products and educate customers on promotional campaigns and product offerings within the station.
- Proactively onboard customers onto petrol station's loyalty reward programs.
- Promote and educate customers on station and oil company's fleet services.
- Handle customer transactions using point of sale (POS) terminals while abiding by the company's customer service policies.
- Resolve 1st level technical issues with related merchant support teams as and when needed.
Customer Service
- Assist customers in resolving issues pertaining to the station's product & services.
- Address customer inquiries and complaints professionally and efficiently.
- Act as a point of contact between the station and head office customer support team (MYHQCSC Caltex).
- Address customer enquiries pertaining government fuel subsidies and resolve any issues or queries pertaining to the matter.
Marketing and Event Management
- Curate and manage station marketing materials and promotional campaigns.
- Track, monitor and manage stock levels for the convenience store and order supplies as needed.
Health & Safety Compliance
Ensure compliance to health and safety regulations.
Shortlisted candidates will be contacted by our company representative.
Job Types: Full-time, Permanent, Fresh graduate
Pay: RM1, RM3,100.00 per month
Benefits:
- Free parking
- Opportunities for promotion
Work Location: In person
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