Automotive Service Advisor

1 day ago

Klang, Selangor, Malaysia DHUB (SELANGOR) SDN. BHD. Full time 24,000 - 36,000 per year

Salary Structure:

Basic: RM2000 to RM2500 (Based on experience and qualifications, negotiable) + Performance Incentive: Up to RM3000 (Based on Group Sales Performance)

Location:

Bukit Raja, Klang, Selangor.

Operation hours:

9 am to 6 pm (Monday-Saturday)

*Will have shift/rotation.

Responsibilities:

  • Provide expert advice on vehicle maintenance and repair needs while promoting additional services such as Body & Paint, Coating Detailing, PPF & Wrapping, Car Accessories, and more—ensuring excellent customer satisfaction through professional and courteous interactions.
  • Greet customers, assess their service needs, prepare accurate cost estimates, and actively recommend suitable services or maintenance packages.
  • Schedule and coordinate service appointments efficiently with mechanics, technicians, and the parts department to ensure smooth workflow and timely service delivery.
  • Accurately document service details, respond to customer inquiries and complaints, and follow up on pending services or unresolved issues to maintain high customer satisfaction.
  • Supervise the quality of completed work, conduct final vehicle inspections, and manage proper handover to customers.
  • Perform daily opening and closing tasks, including answering phone calls, handling walk-in customers, and processing payments.
  • Support overall branch operations by performing ad hoc duties and assisting other departments when necessary.

Skills and Qualifications:

  • Candidate must possess at least a SPM or equivalent qualification.
  • A Diploma or Degree in Automotive or a related field is an advantage.
  • 2-5 years in automotive service (dealership, garage, or service centre).
  • Strong customer service and communication skills.
  • Basic technical knowledge of automotive systems.
  • Problem-solving and organizational abilities.
  • Sales and attention to detail.
  • Ability to work well in a team and adapt to a fast-paced environment.
  • Must be able to communicate in English and Bahasa Malaysia.
  • We are also seeking candidates proficient in Mandarin to effectively communicate with Mandarin-speaking clients.

Employee Benefit:

  • Premium and Comfortable Working Environment
  • Company Cafe
  • Special Leaves (Compassionate Leave, Study & Examination Leave, etc)
  • Group Personal Accident Insurance
  • Medical Claim
  • Annual Dinner
  • Festive Celebration

  • service advisor, klang

    1 day ago

    Klang, Selangor, Malaysia Agensi pekerjaan ns shue sdn bhd Full time 24,000 - 48,000 per year

    JOB VACANCYPOSITION : SERVICE ADVISORLOCATION: KAPAR, KLANGSALARY : RM Greet and welcome customers, providing exceptional customer serviceEffectively communicate with customers to understand their vehicle concerns and repair needsPrepare detailed repair estimates and obtain customer approval for recommended servicesCoordinate the workflow of the service...

  • Service Advisor

    2 weeks ago

    Klang, Selangor, Malaysia OSCARWORLD SDN. BHD. Full time 30,000 - 60,000 per year

    Key ResponsibilitiesSales Performance & Smart Selling• Achieve sales, throughput, and focus product targets through effective selling strategies.• Promote value-added services to increase revenue and support branch objectives.Customer Satisfaction & Communication• Enhance customer satisfaction by attentively addressing requests and securing approval...

  • Service Advisor

    2 weeks ago

    Klang, Selangor, Malaysia DIMENSI CARMART SDN BHD Full time 26,400 - 52,800 per year

    Tugas & Tanggungjawab:Menyambut pelanggan yang datang ke pusat servis dan mendengar aduan atau permintaan servis.Membuka RO & masukkan semua maklumat servis dalam sistem dengan betul.Menyediakan anggaran kos, jelaskan kerja yang perlu dibuat kepada pelanggan dengan jelas & profesional.Pantau kerja di bengkel - pastikan technician ikut arahan dan kereta siap...

  • Sales Advisor

    1 day ago

    Klang, Selangor, Malaysia Smart Mobility Sdn. Bhd. Full time 40,000 - 60,000 per year

    Company DescriptionWe suggest you enter details here.Role DescriptionThis is a full-time on-site role for a Sales Advisor based in Selangor, Malaysia. The Sales Advisor will engage with customers, provide tailored recommendations, and ensure an exceptional service experience. Responsibilities include identifying customer needs, offering product or service...

  • Service Advisor

    1 day ago

    Klang, Selangor, Malaysia Carsome Sdn Bhd Full time 24,000 - 36,000 per year

    About YouThe Job Controller (Service Assistant) will assist CARSOME Certified Lab (CCL) operation especially in the production line that includes the job distribution among the Consultant, job coordinating, job execution arrangement, job monitoring, job controlling and job directing. You are required to supervise and monitor the refurbishment production...

  • service advisor, kapar

    1 day ago

    Klang, Selangor, Malaysia Agensi pekerjaan ns shue sdn bhd Full time 24,000 - 48,000 per year

    Responsibilities and Duties: Maintain strong customer relationships and collect feedback on vehicle servicerequirements. Listen to customer concerns and accurately document vehicle symptoms or issues. Inspect vehicles and advise customers on recommended maintenance or repairs. Provide cost estimates for services and obtain customer approval...

  • byd sales advisor

    1 day ago

    Klang, Selangor, Malaysia BYD KLANG Full time 240,000 per year

    We are looking for Experienced Sales Advisor to join our energetic familyWhy join us?High earning income - attractive comm schemeA lot of exciting model to sell, and many more to come.BYD is No 1 BEV brand in the world.BYD is No 1 BEV brand in Malaysia.Requirement -Hardworking, discipline and energeticExperience in Sales, Preferably in Automotive Sales,...

  • Executive, Mechanic/Service Advisor/Technician

    1 day ago

    Klang, Selangor, Malaysia Carsome Sdn Bhd Full time 60,000 - 80,000 per year

    The Job Controller, Technical & Inspector will assist CARSOME Certified Lab (CCL) operation especially in the production line that includes the job distribution among the Consultant, job coordinating, job execution arrangement, job monitoring, job controlling and job directing. You are required to supervise and monitor the refurbishment production operation...

  • Service Readiness and Network Development, ASEAN

    1 day ago

    Klang, Selangor, Malaysia ZF SALES AND SERVICE (MALAYSIA) SDN BHD Full time 90,000 - 120,000 per year

    About the TeamWe are looking for a new colleague in Service Team of Division Aftermarket at our location in Petaling Jaya, Malaysia.What you can look forward to as a Service Readiness and Network Development Manager, ASEAN:Implement Service Readiness Order processAssess and analyze the service capabilities of different countries in the territory, identify...

  • Customer Service Consultant

    2 weeks ago

    Klang, Selangor, Malaysia Cycle & Carriage Bintang Berhad Full time 40,000 - 60,000 per year

    JOB RESPONSIBILITIES:Customer Handling: Greet customers professionally and understand their service or repair needs.Record customer complaints accurately and ensure clear communication to the technical team.Provide repair estimates, service recommendations, and obtain customer approval prior to job commencement.Service Coordination: Coordinate with...