Service Crew

1 week ago

Kuching, Sarawak, Malaysia SOCC Group Full time 14,400 - 20,424 per year

Purpose of the Role/Role Overview:

To provide efficient, courteous, and professional front-of-house service to clients and employees in an industrial

catering environment, ensuring high standards of food service, hygiene, and customer satisfaction.

General /Role Overview:

 Welcome and assist guests, clients, and staff in a friendly and professional manner.

 Take food and beverage orders promptly and accurately.

 Serve meals and beverages following company standards and safety protocols.

 Maintain cleanliness and organization of front-of-house areas including dining and service stations.

 Ensure compliance with food safety, hygiene, and workplace safety regulations.

 Assist in setting up and clearing dining and service areas before and after meal services.

 Handle customer inquiries and resolve minor complaints in a timely and effective manner.

 Coordinate with kitchen and catering staff to ensure smooth service flow.

 Monitor and replenish service areas, including condiments, cutlery, and napkins.

 Manage the cashier POS system

 Report any equipment malfunctions, supply shortages, or safety concerns to supervisors.

 Assist in any other tasks given by the catering manager and ad hoc requests as required.

Job Type: Full-time

Pay: RM1, RM1,701.00 per month

Benefits:

  • Health insurance
  • Maternity leave
  • Parental leave
  • Professional development

Work Location: In person

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