Master-Data Coordinator, II
1 week ago
Remote Work: Hybrid
Overview:
At Zebra, we are a community of innovators who come together to create new ways of working. United by curiosity and a culture of caring, we develop smart solutions that anticipate our customer's and partner's needs and solve their challenges.
Being a part of Zebra Nation means you are seen, heard, valued, and respected. Drawing from our unique perspectives, we collaborate to deliver on our purpose. Here you are a part of a team pushing boundaries today to redefine the work of tomorrow for organizations, their employees, and those they serve.
You'll have opportunities to learn and lead in a forward-thinking environment, defining your path to a fulfilling career while channeling your skills toward causes you care about – locally and globally.
Come make an impact every day at Zebra.
The
Customer Master Data Coordinator
supports the onboarding and maintenance of
financial customers
across Salesforce and Siebel. This is an entry-level role designed for someone who already has good
Excel skills
and wants to develop a career in
data management, master data governance, and data analysis
.
You will work closely with Customer Master Data Specialists, Sales Operations, Finance, Credit & Collections, and IT to ensure that customer records are accurate, compliant, and properly structured for downstream processes such as invoicing, revenue reporting, rebates, and financial controls.
Responsibilities:
*Customer Onboarding & Account Maintenance (70%)*
- Process onboarding requests for new financial customers, validating mandatory fields, supporting documents, and compliance requirements.
- Create and update customer records in Salesforce and Siebel, ensuring alignment with master data standards.
- Perform changes to customer attributes (billing profiles, tax data, addresses, hierarchies, contacts, legal names, classification codes).
- Work with upstream and downstream teams to ensure customer data supports smooth order-to-cash processes.
*Account Merge & Data Quality Support (20%)*
- Assist in the review of potential duplicates and help prepare data for account merge activities.
- Conduct light reporting to support merges (e.g., extracting data, identifying winners/losers, reviewing activity history).
- Validate the completeness and accuracy of customer information in accordance with MDM rules.
- Identify incorrect, missing, or inconsistent data and escalate issues when necessary.
*Reporting & Analysis Support (10%)*
- Produce simple reports and extracts in Excel and Power BI (e.g., lists of duplicates, onboarding volumes, SLA tracking).
- Support data cleansing projects and periodic audits with basic analysis.
- Contribute to dashboards supervised by senior MDM analysts.
Qualifications:
None
To protect candidates from falling victim to online fraudulent activity involving fake job postings and employment offers, please be aware our recruiters will always connect with you via email accounts. Applications are only accepted through our applicant tracking system and only accept personal identifying information through that system. Our Talent Acquisition team will not ask for you to provide personal identifying information via e-mail or outside of the system. If you are a victim of identity theft contact your local police department.
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