Administrative Assistant

4 hours ago

Puchong New Village, Malaysia ASTAMP SDN BHD Full time

Job Highlights:

· 5 working days in a week (Mon – Fri, 8.30AM – 6.30PM)

· 7 minutes walking distance to LRT Taman Perindustrian Puchong

· Season Pass with Covered Carpark Available

Job Responsibilities

  • Order Processing
  • Receive and process orders from international customers, ensuring accuracy in order details.
  • Coordinate with the production team to align production schedules with customer needs.
  • Arrange international logistics to ensure timely delivery of orders and provide tracking information.
  • Customer Communication
  • Maintain effective communication with international customers via email, phone, or video conferencing.
  • Address customer inquiries, handle order changes, complaints, and after-sales issues.
  • Gather customer feedback and prepare regular reports to improve customer service processes.
  • Documentation and Data Management
  • Maintain accurate inventory and order records, ensuring data integrity.
  • Update customer profiles and transaction history to support the finance and sales teams.
  • Prepare sales reports, inventory summaries, and other relevant documentation.

Job Requirements

  • Education: Diploma or higher in logistics, business, management, or related fields preferred.
  • Language Skills: Proficiency in English, capable of effective communication with international customers.
  • Experience: 1-3 years of experience in administrative assistance, logistics, or customer service is an advantage.
  • Skills:
  • Familiarity with inventory management systems (e.g., ERP systems) and office software (e.g., Excel, Word).
  • Strong communication and coordination skills with a cross-departmental mindset.
  • Detail-oriented with the ability to handle multiple tasks simultaneously.
  • Personal Traits: Highly responsible, strong under pressure, and eager to take on new challenges.

Job Types: Full-time, Permanent

Pay: RM1, RM2,500.00 per month

Benefits:

  • Cell phone reimbursement
  • Free parking
  • Meal allowance

Ability to commute/relocate:

  • Puchong: Reliably commute or planning to relocate before starting work (Required)

Application Question(s):

  • How would you rate yourself on your ability to organize and manage things?

1 to 10 Point

  • Male or Female
  • Age ( DD/MM/YY)
  • "We'd like to get a general idea of your academic background. Can you tell us how many A's, B's, and C's you got in SPM?"

Education:

  • Bachelor's (Preferred)

Experience:

  • Administrative: 2 years (Required)

Language:

  • English / Malay / Chinese (Preferred)

Location:

  • Puchong (Preferred)

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