Senior Operations Manager

1 day ago

Johor Bahru, Johor, Malaysia Jones Lang LaSalle Property Consultants Pte Ltd Full time 120,000 - 150,000 per year
Senior Operations Manager – Data Center

Location: Johor, Malaysia

Join JLL Malaysia as a Senior Operations Manager and drive excellence for a leading data center facility. If you're passionate about facility operations, team leadership, and delivering best-in-class solutions in a critical environment, we want you on our team

What You'll Do
  • Lead and inspire on-site engineering and operations teams, including vendors, ensuring seamless daily facility management.
  • Oversee preventative and reactive maintenance, driving compliance with statutory, contractual, and industry best practices.
  • Manage plant, mechanical, and electrical systems—coordinate rapid response during business-critical failures.
  • Ensure strict adherence to JLL and client policies for staff and vendors.
  • Act as the escalation point for technical incidents, providing leadership and solutions.
  • Maintain high standards in operations, documentation, and asset management using CMMS.
  • Drive energy efficiency and implement cost-saving initiatives.
  • Oversee vendor performance, budget adherence, procurement and financial processes.
  • Maintain a safe working environment by leading HSE compliance and overseeing risk assessments.
  • Engage and partner with clients to consistently exceed service expectations.
  • Manage complex projects and support continuous improvement.
What You'll Need
  • Tertiary qualifications in mechanical, electrical, or operational engineering (Certified Data Center Professional required).
  • 6–8 years' proven experience in engineering or critical facilities.
  • 2–3 years' hands-on experience with electrical and mechanical services in Tier III (or equivalent) data centers.
  • Deep knowledge of M&E systems: CRAU, chillers, PDU, UPS, Switch Gears Ops, DX cooling, network cabling, security.
  • Experience delivering continuous operational improvements and client-focused solutions.
  • Strong people management skills, with ability to interact with diverse clients and vendors.
  • Demonstrated ability to make tough decisions and solve complex problems.
  • Sound IT skills, reporting capabilities, and presentation proficiency.
  • Proven leadership, independence, and willingness to mentor colleagues.
  • Strong verbal/written communication; technical/business writing expertise.
  • Willingness to lead major data center activities outside normal office hours.

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