Live Chat Specialist

We are seeking a Digital Live Chat Representative to join our customer support team. In this role, you will be the first point of contact for customers reaching out via our website or app. You will provide real-time assistance, answer product or service inquiries, resolve issues, and ensure a seamless and positive experience for all users.Key...

**Job Scope**: - Host **interactive and entertaining live shows** (e.g. talk shows, game sessions, singing, chatting, storytelling). - Build **personal brand or channel personality** to attract and retain followers. - Interact with viewers via live comments and shoutouts. - Create a **consistent streaming schedule** and collaborate with other hosts or...

**ob Responsibilities**: - Your job role will be known as **Risk Operation Specialist (Fraud**) - _**Fraud Detection and Monitoring**_ - Utilize advanced data analysis techniques and fraud detection tools to identify suspicious activities, anomalies, and emerging fraud trends. Regularly monitor transactional data, system logs, and other relevant sources to...

1.Customer Service Associate to handle general inquiries of customers over phone calls and live chats 2.Responsible for maintaining a high level of professionalism with clients and working to establish a positive rapport with every caller 3.Maintains customer records by updating account information ■MUST TO HAVE: Both native Japanese & non-natives are...

Are you a natural entertainer? Always ready to light up the camera? Obsessed with all things social media? If you’ve got the charisma to connect with audiences, the creativity to keep things fresh, and the drive to help our brand shine online — we want YOU! **What You’ll Be Doing (a.k.a. Your Superpowers)**: - Go live and steal the show! Host energetic...

1.Customer Service Associate to handle general inquiries of customers over phone calls and live chats 2.Responsible for maintaining a high level of professionalism with clients and working to establish a positive rapport with every caller 3.Maintains customer records by updating account information ■MUST TO HAVE: Both native Japanese & non-natives are...

**Job Descriptions** - Manage incoming and outgoing phone calls. - Handling client sales inquiries on social media platforms and webmail. - Handling client queries through all other forms of communication channel. - Actively follow up with prospective customers and persuade client to signed up for our services. - Handle customer complaints, provide...

We’re looking for an energetic, tech-driven **Customer Onboarding Specialist** to join our fast-growing team! As the first touchpoint for new customers, you’ll be the KYC (Know-your-customer) specialist recognizing good customers from fraudulent and performing necessary registrations of each agreement. - **Responsibilities**_ - Serve as the main point...

To manage and ensure excellent customer service support across **TikTok Shop** and **Shopee** platforms. This role focuses on providing a seamless shopping experience through prompt communication, efficient problem-solving, and professional handling of customer inquiries, feedback, and issues. - **Key Responsibilities**_ **Customer Support & Engagement** -...

To manage and ensure excellent customer service support across TikTok Shop and Shopee platforms. This role focuses on providing a seamless shopping experience through prompt communication, efficient problem-solving, and professional handling of customer inquiries, feedback, and issues.Key ResponsibilitiesCustomer Support & EngagementRespond promptly to...