Business Support Administrator

HKA is a leading global consultancy in risk mitigation, dispute resolution, expert witness and litigation support. We anticipate, investigate and resolve complex challenges by harnessing world-leading multi-disciplinary expertise and experience.

As trusted independent consultants, experts and advisors, we deliver solutions amid uncertainty, dispute and overrun, and provide the insights that make the best possible outcomes a reality for public and private sector clients worldwide.  Our experts have testified across the globe on many of the largest quantum, delay, engineering and commercial damages matters.  

As part of the HKA team you can expect:

• Be a trusted business partner and play a key role in helping us achieve our goals.
  
• Enjoy flexible remote working arrangements and company-wide social events.
  
• Join a close-knit, supportive team, with access to a robust learning and development program to help you achieve your career goals in a dynamic environment.

The Opportunity:

We're looking for a proactive and detail-oriented Business Support Administrator to join our Kuala Lumpur office on a full-time, 6-month fixed-term contract. In this role, you'll work closely with our business leaders and collaborate with a supportive team across the Asia Pacific region. You'll receive comprehensive training and ongoing support to help you succeed.

Your day-to-day responsibilities will include the following:

• Managing a shared inbox, prioritising tasks and taking ownership of assigned duties.
• Actioning aged debt follow ups, timesheet management, and expense claim coordination.
• Supporting project administration, including running conflict checks, proposal code creation, and project set up in our systems.
• Handling facilities management and liaising with building management.
• Assisting colleagues with document formatting (CVs, proposals, templates, reports).
• Co-ordinating new starter inductions, leave tracking, and travel arrangements.
• Shared reception responsibilities, such as answering calls and welcoming guests.
• Contributing to a positive team culture – sharing a laugh is encouraged

Skills and Experience:

You'll be joining a team that's reliable, solutions-focused, and thrives on variety. If you're someone who enjoys working in a fast-paced environment and is confident juggling multiple priorities, we'd love to hear from you.

Ideally, you will bring the following:

• Proven experience in administrative and operational support roles.
• A high level of attention to detail and the ability to work effectively under pressure.
• Experience in professional services or consultancy environments is preferred.
• Flexibility, adaptability and confidence working independently and as part of a team.
• Strong organizational and multitasking skills.
• Proficiency in Microsoft Office Suite, especially Word and Excel and a willingness to learn new technologies.
• Excellent verbal and written communication skills.
• A customer-focused mindset and strong interpersonal skills.

What we offer:

At HKA we recognise that our people are critical to our ongoing success. Our priority is to provide an inclusive and collaborative culture aimed at providing the best opportunities for our people to thrive and develop in their chosen career path.

We operate a flexible working pattern both in terms of hours and location and are happy with flexible remote working. 

Our Global Recruitment team is committed to providing an authentic candidate experience for all those who take the time to apply to HKA. We are committed to providing an efficient and insightful recruitment process giving candidates a true reflection of life at HKA. We are committed to responding to all applicants who apply by the closing date.

CLOSING DATE: 19 October 2025.

ED&I at HKA:

HKA has a thriving ED&I committee working hard to provide an inclusive and welcoming environment for a truly diverse set of employees. We are committed as a business on the continued improvement of our Equality, Diversity and Inclusion strategy, please visit our careers page for further information or feel free to ask our recruitment team for further information. 

All HKA employment decisions are firstly made on merit and shall be made without regard to age, disability, gender or gender reassignment, marriage, and civil partnership, pregnancy and maternity, race, religion or belief, sex, and sexual orientation, or any other basis in compliance with local legislation.

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