Assistant Head, Sales

13 hours ago

Cyberjaya, Selangor, Malaysia senanti synergy sdn bhd. Full time

Responsibilities:

1. Sales & Customer Engagement

  • Greet and engage customers, understanding their needs and preferences.

  • Explain vehicle features, specifications, and benefits.

  • Conduct test drives and demonstrate vehicle capabilities.

  • Present financing, leasing, and insurance options.

  • Negotiate pricing and close sales deals.

2. Product Knowledge & Consultation

  • Stay updated on new car models, technologies, and industry trends.

  • Provide professional advice on vehicle selection based on customer needs.

  • Explain after-sales services, warranties, and maintenance plans.

3. Sales Process Management

  • Generate leads through online inquiries, showroom walk-ins, and cold calls.

  • Follow up with potential buyers via calls, emails, and appointments.

  • Maintain records of customer interactions and sales progress.

  • Process sales paperwork, loan applications, and registration documents.

4. Customer Service & Relationship Management

  • Build and maintain relationships with new and existing customers.

  • Provide post-sales support, including delivery coordination and feedback collection.

  • Address customer complaints and escalate issues if needed.

5. Sales Targets & Performance

  • Work towards monthly and annual sales targets.

  • Develop and execute sales strategies to boost performance.

  • Participate in promotional events, exhibitions, and test drive campaigns.

6. Collaboration & Reporting

  • Work with marketing teams to promote vehicles and offers.

  • Coordinate with service teams for after-sales support.

  • Prepare daily, weekly, and monthly sales reports for management.

Job Types: Full-time, Contract

Contract length: 6 months

Pay: RM2, RM16,554.22 per month

Benefits:

  • Free parking
  • Professional development

Work Location: In person

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