Organisational Change Management Specialist for MS Dynamics 365

2 days ago

Kuala Lumpur, Kuala Lumpur, Malaysia RAPSYS TECHNOLOGIES PTE LTD Full time 150,000 - 200,000 per year

We're Hiring: Organisational Change Management (OCM) Specialist for MS Dynamics 365
Role Overview
We are seeking a seasoned Organisational Change Management (OCM) Consultant to lead and support change initiatives associated with the implementation of Microsoft Dynamics 365 ERP. The ideal candidate will play a critical role in ensuring the successful adoption of new systems and processes by developing and executing change strategies that align with business goals and minimize resistance.

Location:
Kuala Lumpur, Malaysia

Work Mode:
Work From Office

Role:
Organisational Change Management (OCM) Specialist

Key Responsibilities

  • Develop and execute a comprehensive change management strategy and plan for the Dynamics 365 ERP implementation.
  • Conduct stakeholder analysis, impact assessments, and readiness evaluations to identify change risks and mitigation strategies.
  • Design and deliver communication plans, training programs, and engagement activities to support user adoption.
  • Collaborate with project teams, business leaders, and HR to ensure alignment of change initiatives with organizational culture and values.
  • Facilitate change workshops, town halls, and feedback sessions to foster understanding and buy-in.
  • Monitor and report on change progress, adoption metrics, and resistance trends.
  • Support the development of super user networks, change champions, and peer support structures.
  • Provide coaching and guidance to leaders and managers to help them lead change effectively.

  • Ensure integration of change management activities into the overall project plan.

  • Bachelor's degree in Business, Psychology, HR, or related field; Master's degree preferred.

  • Certification in Change Management (e.g., Prosci, Kotter, ADKAR) is highly desirable.
  • Proven experience with Microsoft Dynamics 365 ERP ismandatory.
  • Strong understanding of business processes, especially in Finance, Supply Chain, HR, and Operations.
  • Excellent communication, facilitation, and interpersonal skills.
  • Ability to work in a fast-paced, matrixed environment and manage multiple stakeholders.
  • Able to communication clearly in respective local languages

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