Senior Change Management Specialist

2 weeks ago

Kuala Lumpur, Kuala Lumpur, Malaysia RHB Banking Group Full time 90,000 - 120,000 per year

Key Skills & Qualifications

  • CRM Platforms Expertise: Proficiency in (or familiar with) CRM systems such as Salesforce, Microsoft Dynamics 365, Zendesk, or similar platforms.
  • Technical Development Skills: Experience (or familiar) with programming languages such as Java, C#, or Python, and familiarity with CRM development tools (e.g., Salesforce Lightning, Dynamics 365 Power Platform).
  • Integration Experience: Knowledge of system integrations (APIs, web services, middleware) between CRM and other platforms (e.g., telephony systems, email management, customer support tools).
  • Data Management: Experience with customer data management, including importing/exporting data, data mapping, and ensuring data quality and compliance.
  • Business Process Understanding: A good understanding of contact centre operations, including workflows related to customer interactions, case management, and agent productivity will be an advantage.
  • Problem-Solving: Ability to troubleshoot issues, identify root causes, and implement effective solutions.

  • IT Change Management Specialist

    2 days ago

    Kuala Lumpur, Kuala Lumpur, Malaysia HCL Technologies Malaysia SDN BHD Full time 60,000 - 120,000 per year

    SummaryAs part of the globalisation of operations, the Change Management function is being globalised and will manage changes through a team based across Europe and Asia. This role is for a Change Management Specialist who will be part of this global team.The IT Change Management Specialist will be responsible for the administration and coordination of...

  • Change Management Specialist

    2 hours ago

    Kuala Lumpur, Kuala Lumpur, Malaysia R Systems Full time 80,000 - 120,000 per year

    Job Titile:- IT Change Management Specialist ServiceEmployment type:- Renewable ContractMode:- HybridExpertise:Minimum 3+ years expertise in change management in a coordinator / change manager service.Minimum 3+ years of IT Operations expertise.Expertise in a global organization with matrix management and complex organizational units.Operational expertise of...

  • Change Management Specialist

    2 days ago

    Kuala Lumpur, Kuala Lumpur, Malaysia PureSoftware Ltd Full time 4,500,000 - 6,000,000 per year

    Job Description:We are seeking aChange Management Specialistwith 10+ years of experience driving enterprise transformations across IT, BFSI, Health-tech, and Insurance domains. The role involves leading end-to-end Organizational Change Management (OCM) initiatives, conducting Change Impact Assessments, and developing change strategies aligned with people,...

  • Change Management Specialist

    2 days ago

    Kuala Lumpur, Kuala Lumpur, Malaysia IITMatrix Full time 72,000 - 144,000 per year

    Organisational change management (OCM) experience for Microsoft Dynamics 365 ERP implementationKey Responsibilities:Develop and execute a comprehensive change management strategy and plan for the Dynamics 365 ERP implementation.Conduct stakeholder analysis, impact assessments, and readiness evaluations to identify change risks and mitigation...

  • Organisational Change Management Specialist for MS Dynamics 365

    2 days ago

    Kuala Lumpur, Kuala Lumpur, Malaysia RAPSYS TECHNOLOGIES PTE LTD Full time 150,000 - 200,000 per year

    We're Hiring: Organisational Change Management (OCM) Specialist for MS Dynamics 365 Role OverviewWe are seeking a seasoned Organisational Change Management (OCM) Consultant to lead and support change initiatives associated with the implementation of Microsoft Dynamics 365 ERP. The ideal candidate will play a critical role in ensuring the successful adoption...

  • Change Management Manager

    2 weeks ago

    Kuala Lumpur, Kuala Lumpur, Malaysia KGiSL Full time 100,000 - 120,000 per year

    Nationality preferred: Malaysian or expats in currently in Malaysia.Key Responsibilities:Create and implement change management plans that align with organizational goals, focusing on maximizing employee adoption and minimizing resistance to change. Monitor, review, and adjust change approaches to ensure objectives are achieved and improvements are...

  • Change Management Specialist

    2 weeks ago

    Kuala Lumpur, Kuala Lumpur, Malaysia Decisive Development Consulting Full time 40,000 - 80,000 per year

    Role DescriptionThis is a contract role for a Change Management Specialist. The primary responsibilities include implementing change management strategies, assessing the impact of changes, and training staff. The role requires strong stakeholder management to ensure smooth transitions. This is an on-site position located in WP. Kuala Lumpur.Roles and...

  • Change Manager

    2 days ago

    Kuala Lumpur, Kuala Lumpur, Malaysia Standard Chartered Bank Full time 900,000 - 1,200,000 per year

    Requisition Number: 36330Job Location: Kuala Lumpur, MYSWork Type: Hybrid WorkingEmployment Type: PermanentPosting Start Date: 05/11/2025Posting End Date: 30/11/2025:Job SummaryAn experienced and dynamic professional to support the execution of the Beacon programme driving core elements of design and implementation across the bank.This programme is...

  • Manager, Change Management

    2 days ago

    Kuala Lumpur, Kuala Lumpur, Malaysia Averis Full time 60,000 - 120,000 per year

    Grow your career with usHere at Averis, our common purpose is to improve lives by developing resources sustainably. Our people are crucial in helping us to realise our vision to be one of the best Global Business Solution (GBS) organization to support our customers in creating value for the Community, Country, Climate, Customer and...

  • Event Production Specialist

    2 days ago

    Kuala Lumpur, Kuala Lumpur, Malaysia PRESTIGIOO | Corporate Event Management Specialist Full time 40,000 - 80,000 per year

    BenefitsMileage claimPerformance bonus up to EXTRA RM5,000 on top of basicPantry free flow of drinks & biscuitsPerformance commission (range from RM500 - RM2000)Encourage Intrapreneurship if interestedConversational LanguageEnglishMandarin/ Chinese (Bonus)LocationSri Petaling, KLCompany DescriptionPRESTIGIOO is a one-stop event management company...