Technical Consultant/Support

1 day ago

Kuala Lumpur, Kuala Lumpur, Malaysia TECHTIERA SDN. BHD. Full time 60,000 - 120,000 per year

Key Responsibilities

● Provide high-level technical support and consulting for D365 Finance & Operations, with a focus on Finance modules (AP, AR, GL, Project Management, Sales/Purchase Orders).

● Analyse business requirements and translate them into functional and technical specifications.

● Design, develop, and test customizations, enhancements, and integrations using X++, Power Platform, and other relevant technologies.

● Collaborate with functional consultants to understand business requirements and translate them into technical specifications.

● Provide technical expertise and guidance to clients and internal teams on D365 F&O capabilities and best practices.

● Own and manage Application Change Requests, ensuring timely delivery and stakeholder alignment.

● Support users across multiple global entities, providing guidance and training where needed.

● Maintain clear documentation of support tickets, development work, and system changes.

● Conduct unit testing, system testing, and support UAT for all changes and enhancements.

● Assist with audit processes by providing system data and technical documentation.

● Create and maintain user manuals, technical guides, and training materials.

● Liaise with internal and offshore IT teams to coordinate development and support efforts.

● Stay current with D365 platform updates and contribute to upgrade and release planning.

Qualifications

● Bachelor's degree in computer science, Information Technology, or a related field.

● Minimum of 1 year of experience with Microsoft Dynamics AX/365 F&O in a technical role.

● Proficiency in X++ development, including experience with extensions, event handlers, and data entities.

● Strong understanding of D365 F&O architecture, data model, and integration frameworks (e.g., Data Management Framework, OData).

● Experience with SQL Server and T-SQL.

● Familiarity with Azure DevOps for source control and project management.

● Knowledge of Power Platform (Power Apps, Power Automate, Power BI) is a plus.

● Microsoft Dynamics 365 certifications (e.g., MB-300, MB-500) are highly desirable.

● Excellent analytical, problem-solving, and communication skills.

● Ability to work independently and as part of a team.

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