Assistant Manager, Talent

We fuel the ideas and ambitions of our people with an environment built on Our DNA of Love, Entrepreneurship, Agility, and Passion – LEAP

We are a culture that empowers everyone to innovate and create solutions that will leave a positive impact on our communities and our nation, Touch 'n Go will always be here to inspire our talents to grow as leaders and innovators giving you the power to make a difference.

Job Brief:

The Assistant Manager, Talent & Development Partner acts as a strategic advisor and enabler to business functions, driving initiatives that strengthen talent pipelines, enhance leadership capability, and foster a culture of continuous learning. The role bridges Talent Management and Learning & Development to ensure the organization attracts, develops, and retains top talents aligned with business priorities.

Job Responsibilities:

Talent Management

• Partner with functional leaders to identify critical roles and build succession plans.
• Facilitate talent reviews and calibration sessions to assess readiness and potential.
• Drive Individual Development Plans (IDPs) for high-potential employees and critical talent.
• Monitor talent movement and retention risks; propose interventions.
• Support capability mapping for future business needs.
• Prepare reports and dashboards for talent reviews and workforce planning.
• Coordinate logistics for talent review meetings and calibration sessions.
• Ensure compliance with talent processes and documentation standards.

Learning & Development

• Conduct learning needs analysis for assigned functions
• Design and deliver targeted learning interventions
• Curate learning pathways leveraging digital platforms and blended learning.
• Evaluate learning effectiveness and impact on performance.
• Manage LMS administration (course setup, enrolment, tracking, reporting).
• Coordinate training logistics (venue, enrolments, materials, vendor management).
• Monitor completion of mandatory compliance training and follow up on gaps
• Collect and analyse feedback from learning programs; prepare evaluation reports.
• Manage and execute HRDF grant and claim applications, ensuring compliance and optimal fund utilization

Stakeholder Engagement

• Act as a trusted advisor to business leaders on talent and learning strategies.
• Collaborate with HR Business Partners to align initiatives with overall people strategy.
• Influence leaders to prioritize development and performance conversations.

Job Requirements:

• Education: Bachelor's Degree, Postgraduate Diploma, or Professional Degree in Human Resource Management or a related field.
• Experience: Minimum 5 years of experience in Learning & Development and/or Talent Management, preferably within FinTech, technology, or fast-paced digital environments.
• Attributes: Proactive, energetic, positive, and creative with a strong growth mindset.
• Language Skills: Excellent written and spoken English and Malay; proficiency in Mandarin is an added advantage.
• Communication Skills: Strong ability to communicate effectively and deliver engaging presentations
• Work Style: Ability to thrive in a fast-paced, dynamic environment and manage multiple priorities effectively.
• Industry Knowledge: Understanding of FinTech trends, digital transformation, and regulatory compliance in financial services is an advantage.

Our Perks and Benefits:

• Flexi clock-in hours.
• Monthly eWallet allowance.
• Additional 1% employer EPF contribution from your 1st to 3rd year of service, with further increases based on your continued years of service.
• Unlimited office pantry fruits, snacks and drinks.
• Mobile and broadband subscription reimbursement.
• Flexibility to opt dependants coverage (spouse, child, parents or parents-in-law) for outpatient medical benefits.
• Additional leave including family leave and paid care leave to care for family members.
• Medical coverage including dental, optometrist, mental care, maternity, registered Traditional Chinese Medicine ("TCM") and Chiropractic.
• Corporate membership discount and many more to explore.

We believe that you have what it takes to fit into the Touch 'n Go family and help revolutionize the Fintech industry by paving the way to a cashless society. If you're ready to take the next step, apply now

Touch 'n Go is an organization that strives to provide Equal Opportunity Employment, based on merit, qualifications, capabilities, and calibre. It is Touch 'n Go's policy to not discriminate based on age, race, religion, colour or other personal status, identity or characteristics. Fair Opportunity is Our Value and Practice. Please advise us of any accommodations you may need by e-mailing:

Note: Only shortlisted candidates will be contacted.