Tour Executive
4 hours ago
Tour Executive
We are looking for a dynamic and organized Tour Executive to join our team. The ideal candidate will be responsible for planning, coordinating, and executing tours while ensuring excellent customer satisfaction.
Key Responsibilities:
Plan, coordinate, and manage tour itineraries and schedules inbound & outbound
Liaise with hotels, transport providers, guides, and vendors.
_ Handle customer inquiries, bookings, and tour confirmations
Ensure smooth tour operations before, during, and after travel
Resolve customer issues promptly and professionally
Maintain tour records, reports, and documentation
Lead the inbound/outbound group tour
Support online/offline promotions
Handle visa processing and documentation
Coordinate with embassies, consulates, and visa service centers
Communicate effectively with clients in English (spoken & written)
Requirements:
1.Good command of English / Malay (spoken and written) is mandatory
2.Malaysian Nationality or PR Only.
2.Experience in tourism, travel, or hospitality preferred
3.Excellent communication and interpersonal skills
4.Strong organizational and multitasking abilities
5.Customer-focused with problem-solving skills
6.Proficiency in MS Office and booking systems (preferred)
7.Ability to work flexible hours, including weekends if required
Qualifications:
1.Diploma or Degree in Tourism, Travel Management, or related field (preferred) or
2.Min 1-2years experience in travel/tour industry
3.Freshers with strong interest in tourism may also apply
What We Offer:
1.Competitive salary + Commission
2.Growth and career development opportunities
3.Friendly and professional work environment
4.Opportunity to travel (domestic & international)
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