Executive, Key Account Management

2 days ago

Klang, Selangor, Malaysia DKSH Malaysia Sdn Bhd Full time 60,000 - 120,000 per year

Job Responsibilities:

  • Support superior in managing day-to-day operating expenditures against operating budgets to ensure efficient usage of resources
  • Provide inputs to customers' business plans based on "post analysis" which could include integrating Nielsen data, business intelligence data and point of sale information
  • Report and communicate key performance indicator achievements on projected sales and profitability targets by customers
  • Collect and analyze customer business performance data (e.g. shipment sales, public agency data and point of sale) and make recommendations to utilize the business opportunities
  • Research and report on market/competitor/customer data and other relevant data to provide insights and support for negotiation processes
  • Stay connected to the source of data providers. Ensure data collection cycles for analysis occur within the timelines provided
  • Evaluate promotional plans (pre- and post-) with supporting qualitative commentary and their impact on customer and brand strategies
  • Generate daily reports covering in-store and distribution center inventory, price compensation, promotional items, etc.
  • Analyze the business processes and performance data (e.g. customer feedback, external surveys, distribution center data, etc.) Recommend improvement opportunities to close any gaps
  • Develop effective relationships with external stakeholders (e.g. data providers and contacts) throughout the customers' organizations in order to gather relevant data for analysis
  • Work closely with the cross-functional teams (e.g. Trade Marketing, Retail and Supply Chain Management) to ensure efficient and effective execution

Requirements:

  • Professional certificates, Diploma, or Degree in Sales/Marketing or related fields
  • Minimum 2 year(s) of related FMCG Key Account Management working experience
  • Guide team to ensure effective delivery of team's goals
  • Drive learning and development of team in the area of Key Account Management and DKSH behavior to achieve team/function goals
  • Drive self-learning and improvement in the area of Key Account Management and DKSH behavior as part of continuous learning
  • Demonstrate advanced knowledge and understanding of FMCG industry/market/competitors/customers
  • Demonstrate sound selling skills and proven key account management experience in fast moving consumer goods
  • Demonstrate general understanding in all aspects of supplier and customer relationship management including supply chain, field marketing and branding
  • Demonstrate strong negotiation and communications skills
  • Demonstrate proficiencies in office productivity tools (e.g. Excel, Word and PowerPoint)
  • Demonstrate fluency in local language and ideally in English, both written and spoken. Able to converse in Mandarin is an added advantage.
  • Consumer Good's experience with Groceries Retailers is highly desirable

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