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Workshop Manager

2 weeks ago

Petaling Jaya, Selangor, Malaysia Exquisite Marques Sdn. Bhd. Full time 48,000 - 96,000 per year

The Workshop Manager is responsible for overseeing the daily operations of the automotive workshop to ensure efficiency, quality service, and customer satisfaction. This role involves managing a team of mechanics and service advisors, monitoring job schedules, ensuring proper maintenance procedures, and maintaining high safety and performance standards.

Job Responsibilities:

  • Supervise and coordinate workshop activities, including vehicle diagnostics, repairs, and maintenance.
  • Plan and allocate jobs to technicians according to workload and skill levels.
  • Ensure all repairs and maintenance are performed efficiently, safely, and in accordance with company standards.
  • Monitor job progress and ensure timely completion of customer vehicles.
  • Maintain quality control and conduct final inspections before vehicle release.
  • Manage inventory of tools, spare parts, and consumables; liaise with suppliers for orders and stock replenishment.
  • Ensure compliance with safety regulations and maintain a clean, organized workshop environment.
  • Provide technical guidance and training to mechanics and service staff.
  • Handle customer issues or complaints related to workshop services.
  • Prepare regular reports on workshop performance, productivity, and costs.
  • Support management in budgeting, cost control, and operational improvements.
  • Responsible to achieve company sales targets and manage operations within the approved budget allocation, ensuring overall profitability and cost efficiency of the workshop.

Requirements:

  • Diploma or Degree in Automotive Engineering, Mechanical Engineering, or equivalent.
  • Minimum 5–8 years of working experience in automotive workshop operations, with at least 2 years in a supervisory or managerial role.
  • Strong technical knowledge of automotive systems and diagnostics.
  • Good leadership, communication, and problem-solving skills.
  • Ability to manage a team and work in a fast-paced environment.
  • Computer literate (Microsoft Office, workshop management systems).

Preferred Attributes:

  • Customer-oriented mindset.
  • Hands-on leadership with attention to detail.
  • Proactive in improving processes and team performance.
  • Familiar with safety and environmental regulations related to workshop operations.
  • Possess a good network of technical contacts within the automotive industry would be an added advantage.

Job Type: Full-time

Pay: RM6, RM8,000.00 per month

Benefits:

  • Health insurance
  • Maternity leave
  • Parental leave

Application Question(s):

  • What's your expected monthly basic salary?
  • Which of the following types of qualifications do you have?
  • How many years' experience do you have as a Workshop Manager?
  • How many years' experience do you have as a manager / team lead?
  • How much notice are you required to give your current employer?

Work Location: In person