Desktop Support Engineer
2 days ago
Company Description
IByte Technology Solutions is a forward-thinking provider of software development, consulting services, and talent acquisition solutions. Our expertise lies in crafting innovative, client-tailored software and ensuring access to top-tier industry professionals. We prioritize excellence not only in technology but also in building the right teams for each project. With a focus on delivering quality results, our mission is to support organizational growth and success through exceptional service and support.
Role Description
This is a contract Desk Support Engineer role located on-site in Puchong. The role involves providing technical support and resolving IT issues encountered by users. Responsibilities include troubleshooting desktops, laptops, and peripheral devices, setting up and configuring hardware and software, and maintaining IT systems. Ensuring minimal downtime and delivering high-quality user support will be key priorities.
Qualifications
- Proficiency in troubleshooting and maintaining hardware such as desktops, laptops, and peripheral devices
- Skills in installing, configuring, and supporting software applications
- Knowledge of IT systems, including networking, operating systems, and system updates
- Strong problem-solving abilities and attention to detail
- Excellent communication and collaboration skills to support users effectively
- Ability to work independently and efficiently in a fast-paced environment
- Prior experience in an IT support or technical help desk role is preferred
- Diploma or Bachelor's degree in Information Technology, Computer Science, or a related field is an advantage
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