Human Resources Administrator

We are looking for a Human Resource Administrator to join us as a foundational member of our growing startup. This is more than a support role — it's an opportunity to help shape the people system behind an AI-driven enterprise revolution.

As SuDu AI builds fully autonomous ERP and MES systems for manufacturing and operations, our people remain at the heart of everything. You will play a key role in managing HR operations, supporting employee experience, and ensuring smooth day-to-day HR administration as we scale.

You will work closely with founders, team leads, and employees to build structured yet human-centric HR processes — from recruitment and onboarding to performance tracking and staff welfare. Your contribution will directly impact our culture, internal efficiency, and long-term team stability.

We seek a proactive, detail-oriented, and people-focused individual who thrives in a fast-paced startup environment and takes pride in creating a positive, organised, and transparent workplace.

Responsibility:1. HR Operations & Administration

• Manage and maintain complete employee records including contracts, personal files, compensation details, and statutory documentation with strict confidentiality
• Oversee monthly payroll coordination and ensure accurate processing of EPF, SOCSO, EIS, PCB and other statutory submissions
• Monitor and manage leave administration, attendance tracking, overtime records, and staff benefits
• Ensure accuracy of HR data and maintain updated records in HR systems and internal databases

• Prepare HR letters including offer letters, confirmation letters, warning letters, promotion letters, and resignation documentation

• Recruitment & Workforce Support

• Support end-to-end recruitment process including job posting, candidate screening, interview scheduling, coordination with hiring managers, and feedback tracking

• Ensure a smooth onboarding experience for new hires including documentation, induction, system access coordination, and orientation materials
• Maintain recruitment pipeline and support workforce planning needs as the company grows

• Coordinate probation review processes and assist in confirmation assessments

• Employee Relations & Support

• Act as the main point of contact for employee HR inquiries regarding policies, procedures, leave, benefits, and internal matters

• Support conflict resolution, grievance handling, and disciplinary processes in a fair and structured manner
• Assist in performance monitoring documentation, improvement plans, and HR advisory support for managers

• Ensure consistent application of company policies across all departments

• HR Policy & Compliance

• Assist in developing, reviewing, and updating HR policies, SOPs, and employee handbook

• Ensure compliance with Malaysian labour laws and internal governance standards
• Support implementation of HR best practices and continuous process improvements

• Monitor changes in labour regulations and recommend necessary adjustments

• HR Systems & Process Optimization

• Improve and streamline HR workflows through system automation and process standardisation

• Support the implementation and optimisation of HR management systems (HRIS)
• Generate HR reports and analytics such as attendance trends, turnover rate, and headcount reports

• Ensure data accuracy for management reporting and decision-making

• Training & Development Support

• Assist in coordinating staff training programmes and learning initiatives

• Track training participation, performance improvement plans, and skill development progress

• Support leadership in preparing development plans for team members

• Engagement & Culture Management

• Coordinate internal engagement activities such as team events, internal communications, and employee recognition initiatives

• Support initiatives to improve employee morale, wellbeing, and workplace harmony

• Assist management in creating a positive, inclusive, and structured work environment

• Offboarding & Exit Management

• Manage employee exit processes including resignation documentation, clearance procedures, and exit interviews

• Analyse exit feedback to identify improvement areas and retention strategies
• Ensure proper handover and completion of all exit formalities

Requirements:

• Diploma or Degree in Human Resource Management, Business Administration, or related field
• 1–3 years experience in HR administration or similar role (startup experience is a plus)
• Good knowledge of Malaysian Employment Act and basic labour law
• Experience handling payroll, leave systems, and statutory submissions
• Strong organisational skills and attention to detail
• Excellent communication and interpersonal skills
• Ability to manage confidential information with integrity
• Comfortable using HR systems, spreadsheets, and digital tools
• Proactive, self-driven, and able to work independently in a fast-paced environment

Good to have:

• Experience in tech startups or SaaS companies
• Familiarity with HRIS, accounting tools
• Experience managing recruitment pipelines or employer branding
• Knowledge of performance review systems or KPI tracking
• Exposure to company culture-building initiatives

Why join us:
Be a Culture Builder, Not Just an Administrator

You won't just manage paperwork — you'll help shape the foundation of SuDu AI's people-first culture.

Accelerated Growth Path

In a startup, HR isn't limited to routine work. You'll gain experience in recruitment strategy, organisational design, and people development.

Meaningful Impact

You'll directly influence employee experience, team morale, and operational efficiency in a fast-growing AI company.

Trust & Autonomy

We believe in ownership. You'll be empowered to propose improvements and implement better HR systems.

Startup Energy, Enterprise Vision

Work in an environment that balances innovation, speed, and long-term impact.

Benefit:

• EPF & SOCSO
• Leadership & Career Growth Opportunities
• Exposure to High-Impact Tech Projects
• Dynamic and Supportive Work Environment
• Share Options (ESOS)
• Opportunity to shape company culture from the ground up