Credit & Recovery (Assistant)
2 weeks ago
- To follow up with customers on payment issue/ overdue payment.
- Ensure timely collection/ renewal from members to achieve target set.
- Liaise with bank and insurance company on documentation, payment and status update.
- Attend to any incoming enquiries.
- Update system in timely manner.
- Handle administrative task pertaining to the unit.
- Perform other ad-hoc duties as assigned by the management.
Job requirement:
- Minimum Diploma or any equivalence.
- Working experience in credit control/ customer service/ call center/ sales/ administrative.
- Patience and meticulous.
- Good customer service and communication skill.
- Proficient in English & BM, Mandarin will be an added advantage (to deal with Chinese-speaking clients).
- Familiar with Microsoft Word and Excel.
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