credit control assistant

1 day ago

Petaling Jaya, Selangor, Malaysia Tropicana Medical Centre Full time 24,000 - 36,000 per year

Requirements

  • SPM/STPM or Diploma In Accounting or Business Studies
  • Minimum 2 years relevant experience in a tertiary hospital.
  • Excellent interpersonal & communication skills.
  • Excellent in both written and verbal (Bahasa/English)

Responsibilities

  • Assisting the executive/manager on daily operation of Credit Control Section.
  • Maintain departmental reports / records / statistical data for administrative and audit purposes.
  • To follow up via phone, letter and field visit (where necessary) of corporate and insurance accounts for the collection and debt recovery.
  • Ensure reminder(s) issued to defaulted Cash Patient and Corporate and Insurance clients.
  • To ensure the Statement of Account of Corporate and Insurance is generated and sent out on monthly basis.
  • To generate report of Inpatient Balance Inward Listing and follow up for Top-up deposit.
  • To perform reconciliation on dispute transactions and solve the problem tactfully.
  • To follow up on delinquency account and meet up customer where necessary
  • To liaise with debt collection agency and legal counsel for further debt recovery action.
  • In-charge on creating the debtor code for new corporate and insurance client and circulate the information to the respective department.
  • Participates in staff activities, training and meetings as directed by either the department manager or division head.
  • Ensure a positive & effective communication with other departments in the hospital and all inquiries are entertained and response within reasonable timeframe.
  • Shall be able to attend to patients who are not able to make payment upon discharge and to inform the department manager/division head for further action and follow-up.
  • Ensure that Health, Safety & Security regulations are adhered to all times and report any faults or suspicious activities immediately to relevant departments.
  • To maintain confidentiality of information handle in the course of duty.

Job Type: Full-time

Pay: RM1, RM2,600.00 per month

Benefits:

  • Additional leave
  • Health insurance
  • Maternity leave
  • Opportunities for promotion
  • Parental leave
  • Professional development

Work Location: In person

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