Front Office Assistant

1 week ago

Kuala Lumpur, Kuala Lumpur, Malaysia SAMADHI RETREATS SDN BHD Full time 80,000 - 240,000 per year

Responsibilities:

· Provide friendly and efficient check-in and out service at Hotel Reception.

· Providing efficient, friendly, and cordial service at the Hotel Front Desk.

· Carry out the completion of the registration process by retrieving and inputting information with routine difficulty from a computer system and confirming the guest's hotel reservation information.

· To take on a proactive role by always being at the Hotel Reception counters and Lobby

· Ensure that all hotel policies and instructions implemented are followed throughout.

· Basic cashiering and credit card handling.

· To take phone enquirers and internet hotel room reservations.

· Handle and resolve guest complaints and special request in a professional manner, ensuring prompt actions at all times.

· Prepare shift reports for submission to accounts.

· Maintain the hotel's high standard of service and hospitality

Requirements:

· Applicant must possess at least a Higher Secondary/STPM/"A" Level/ Pre-U or Professional Certificate in Hospitality/Tourism Management or equivalent.

· Fresh graduates from Hotel Management School or SPM Leaver are encouraged to apply.

· Strong interpersonal and communication skills.

· Able to communicate fluent in English and Bahasa Malaysia and able to work with all level of staff. A third additional language is a plus.

· A good team player and strive to have a career in the hospitality industry.

· Ability to work shifts, weekends, and Public Holidays.

· Ability to walk long and high distance daily

· Work Permit/Authorization

· Location: Tioman Island, Pahang

Benefits:

  • Accommodation and Meals provided

Job Type: Full-time

Pay: RM1, RM2,200.00 per month

Benefits:

  • Health insurance
  • Meal provided
  • Opportunities for promotion
  • Professional development

Work Location: In person

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