Assistant Manager

About the company:

They are a publicly listed F&B company from Taiwan, renowned for their authentic Japanese yakiniku and high-quality dining concepts. They currently already have more than 25 outlets in Taiwan, proving how popular is their yakiniku With their first Malaysia outlet opening in Sunway Square Mall—one of the most anticipated shopping mall pending to open in Malaysia at Bandar Sunway, the company is bringing their signature dining experience to local customers and plans to expand further across Malaysia and Southeast Asia.

If you are passionate about the F&B industry, enjoy interacting with people, and are eager to grow in a vibrant, international team, this is the perfect opportunity for you.

About the role:

As an Assistant Manager, you will be the right hand of the Restaurant Manager, helping to lead a vibrant team and ensure every customer enjoys a memorable dining experience. You will be hands-on in both the front and back of house, from guiding staff and managing daily operations to ensuring food quality and service standards are consistently met.

This role is perfect for someone who is proactive, energetic, and passionate about hospitality, eager to take on responsibility, develop leadership skills, and grow within a fast-paced, dynamic F&B environment.

Responsibilities:

• Operational Support: Assist the Restaurant Manager in running daily operations, ensuring smooth coordination between front-of-house and kitchen teams.
• Team Guidance & Mentoring: Provide hands-on support to staff, helping them follow procedures and develop their skills.
• Staff Scheduling Assistance: Help with shift planning and roster management to maintain proper coverage.
• Customer Experience Support: Ensure customers have a positive dining experience and handle minor feedback or service issues.
• Monitor Food Quality & Hygiene: Assist in maintaining standards for food preparation, presentation, and hygiene compliance.
• Assist with Inventory & Supplies: Help track stock levels, coordinate with staff on supplies, and minimize wastage.
• Implement Manager's Initiatives: Support the Restaurant Manager in rolling out new processes, promotions, or operational improvements.

Requirements

• Minimum 3 – 4 years of experience in the F&B industry, preferably in a similar supervisory or managerial role.
• Strong leadership and people management skills, with experience overseeing both service and kitchen operations.
• Able to communicate in Mandarin
• Good knowledge of food safety, hygiene standards, and kitchen best practices.
• Flexibility to work shifts, weekends, and public holidays.
• Ability to work in a fast-paced environment and manage competing priorities.
• Experience in Taiwanese or Asian cuisine will be an added advantage.

Skills and Competencies:

• Team Support & Guidance: Ability to assist, coach, and motivate staff to perform effectively under the Restaurant Manager's direction.
• Operational Assistance: Skilled in supporting daily restaurant operations, maintaining workflow and service standards.
• Customer Service Focus: Committed to delivering positive guest experiences and resolving minor issues efficiently.
• Food Safety & Hygiene Knowledge: Knowledgeable in hygiene, safety, and maintaining consistent food quality.
• Problem-Solving & Adaptability: Able to handle operational challenges, adapt to changing priorities, and assist the manager in implementing solutions.

Good-to-know:

• Salary will be decided depending on your experience.
• Training to be provided by highly experienced team from Taiwan.
• Good career progression—suitable for those who want to be promoted fast.
• Reputable brand from Taiwan with over —rated as best yakiniku in 2022
• The brand has more than 25 outlets in Taiwan, and this is only one of their popular brands under the group

Our client is looking for a dedicated and hands-on Assistant Restaurant Manager to support daily outlet operations. The ideal candidate is proactive, energetic, and detail-oriented, with experience assisting both front-of-house and kitchen teams. You will help ensure exceptional customer service, consistent food quality, adherence to hygiene standards, and smooth operational efficiency in a fast-paced and dynamic dining environment.

EA License: JTKSM1333

Job Types: Full-time, Permanent

Pay: RM4, RM4,400.00 per month

Benefits:

• Maternity leave
• Meal provided
• Opportunities for promotion
• Professional development

Work Location: In person