Senior Recruiter

3 days ago

Subang Jaya Selangor, Malaysia SF Global Express (M) Sdn Bhd Full time
Key Responsibilities

  1. Full-Cycle Recruitment & Stakeholder Management

  2. Diverse Sourcing: Lead end-to-end recruitment for roles spanning all business units, including Sales, Marketing, Finance, HR, Operations, and IT, in addition to high-volume frontline and retail roles.

  3. Consultation & Strategy: Partner closely with hiring managers across all departments to understand their unique needs, define role requirements, and develop effective, tailored sourcing and hiring strategies.
  4. Candidate Management: Manage a robust pipeline of candidates, ensuring a seamless and positive experience from application to offer negotiation and acceptance.

  5. Assessment & Selection: Conduct thorough screening, interviewing, and evaluation of candidates to ensure cultural fit and technical competencies align with departmental requirements.

  6. High-Volume & Frontline Hiring Focus

  7. Volume Recruitment: Develop and execute specialized sourcing campaigns (e.g., job fairs, community partnerships, social media) to consistently meet the high-demand staffing needs of retail and frontline operations.

  8. Speed and Quality: Drive efficiency in the high-volume process to reduce time-to-hire while maintaining the quality of hires for customer-facing positions.

  9. External Vendor and Partner Management

  10. Strategic Vendor List: Maintain and optimize the preferred list of external recruitment agencies, temporary staffing firms, and specialized headhunters.

  11. Performance Evaluation: Monitor, evaluate, and report on vendor performance against contractual KPIs and SLAs, ensuring cost-effectiveness and quality of service.

  12. Relationship Oversight: Serve as the primary point of contact for external partners, managing contracts, fees, and ensuring strict adherence to company hiring standards and legal compliance.

  13. Compliance and Process Improvement

  14. Process Optimization: Continuously review and improve recruitment processes and tools (especially the ATS) to enhance efficiency, scalability, and reporting capabilities for all types of hiring.

  15. Reporting: Utilize recruitment data to provide regular reporting on key metrics (e.g., time-to-hire, source-of-hire, diversity statistics) to inform management decisions.
  16. Compliance: Ensure all recruiting activities comply with federal, state, and local employment laws and company policies.

Qualifications
  • Experience: 5+ years of progressive recruitment experience, including significant experience managing both high-volume/frontline and specialized corporate/professional hiring.
  • Vendor Management: Proven track record of successfully managing relationships and performance of third-party recruitment agencies and staffing vendors.
  • Technical Skills: various sourcing platforms (e.g., LinkedIn Recruiter, Jobstreet and etc).
  • Skills: Exceptional communication, consultation, negotiation, and influencing skills to effectively partner with diverse hiring managers and external vendors.
  • Education: Bachelor's degree in Human Resources, Business Administration, or a related field.
  • Language Proficiency: Able to converse in English, Malay and Mandarin will be added advantage.

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