Customer Service

2 days ago


Bandar Puteri Puchong Selangor, Malaysia EXACT LEARNING SDN. BHD. Full time 20,000 - 60,000 per year
Key Responsibilities

Customer & Parent Support

  • Reply to messages from parents and prospects (WhatsApp, phone, social media)
  • Follow up with enquiries and help with enrolments
  • Maintain positive relationships with parents and prospects

Social Media & Content

  • Trim, edit and upload videos to social media
  • Post content and keep our pages updated
  • Help capture photos/videos of activities
  • Create simple posts, captions or reminders

Admin & Events

  • Assist with basic paperwork and enrolment records
  • Support school events, open days or roadshows when needed

Benefits

  • Annual Leave
  • Medical Leave
  • 24 hours accident Insurance coverage (Working place and home)
  • EPF, SOCSO & EIS contribution
  • Training provided

Career development

  • Special bonuses/incentives
  • Company dinners & events
  • Child education & daycare support
  • Travelling allowance (if applicable)

Requirements

  • Proficient in English and Mandarin language
  • Candidate must possess at least Diploma/Bachelor's Degree in any discipline
  • A keen learner and team player that loves challenges with a positive working attitude
  • Full-timed positions available in Bandar Puteri (Puchong)

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