Hotel Front Office Assistant

1 day ago


Ipoh, Perak, Malaysia Golden Roof Hotel Ampang Ipoh Full time 14,400 - 21,600 per year

Responsibilities

  • Perform all check-in and check-out tasks
  • Manage online and phone reservations
  • Register guests collecting necessary information (like contact details and exact dates of their stay)
  • Maintain updated records of bookings and payments
  • Welcome guests upon their arrival and assign rooms
  • Provide information about our hotel, available rooms, rates and amenities
  • Respond to clients' complaints in a timely and professional manner
  • Inform customers about payment methods and verify their credit card data
  • Liaise with our housekeeping staff to ensure all rooms are clean, tidy and fully-furnished to accommodate guests' needs
  • Upsell additional facilities and services, when appropriate

Requirements

  • Candidate must possess at least a Primary/Secondary School/SPM/"O" Level, any field.
  • Required language(s): Bahasa Malaysia, English
  • Pleasant personality and positive working attitude.
  • Must be willing to work on shift including working on weekends and public holidays.

Job Types: Full-time, Permanent

Pay: RM1, RM1,800.00 per month

Benefits:

  • Opportunities for promotion

Work Location: In person



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