Executive, Inflight System

1 day ago

Greater Kuala Lumpur, Malaysia Malaysia Airlines Full time

*Position Title*
Executive, Inflight System & Development

*Reporting To*
Manager, Inflight System & Development

*Position Summary*
The role is responsible for, and serves as a key stakeholder in, the In-flight Catering Operations System (ICOS) and related systems that support all business activities. The role also involves planning, executing, monitoring, and tracking ICOS operations to ensure alignment with the business case and operational requirements. Additionally, it is responsible for ensuring smooth system operations and preparing management reports on system performance.

*Key Accountability*

  • To conduct training on In-Flight Operations Systems and ensure all related documentations and policies are maintained and updated.
  • To ensure the system is running smoothly according to agreed SLA. Communicate with vendor, IT and stakeholders on any system updates, patches and maintenance activities.
  • To ensure all users are trained and all related documentations and policies are maintained and regularly updated. Attend to queries from users on system functionalities and issues.
  • To ensure all system issues, updates and upgrades are recorded, tracked and resolved within agreed SLA
  • Collection and analysis of system data for management reporting.
  • To ensure all system reports are generated and updated. Collaborate with business users on new reporting requirements.

*Qualifications and Working Experience*

  • Bachelor's degree in Business Administration, Hospitality Management, Information Systems, or a related field.
  • 2–4 years of experience in airline catering operations, inflight services, or aviation-related system management.Experience with operational systems (e.g., ICOS, ERP, or similar) is highly desirable

*Areas of Experience*

  • Project Management basic knowledge.
  • Office365, PowerBI, Sharepoint and SAP system basic knowledge
  • Trouble shooting & Problem solving

*Personality Traits*

  • Ability to work in a fast-paced, dynamic environment.
  • Attention to detail and commitment to operational excellence.
  • Team-oriented with the ability to collaborate across multiple departments.
  • Able to identify issues with data quality and work on the resolution

  • Executive, Inflight System

    5 days ago

    Kuala Lumpur Centre, Kuala Lumpur, Malaysia AirAsia Full time

    YOUR ROLE AS A Executive, Inflight Operation:Demonstrate expertise as a Executive, Inflight Operation.Perform assigned duties with high standards of safety and quality.Contribute effectively to departmental and company objectives.Ensure adherence to industry regulations and operational procedures.WHAT YOU'LL CHAMPION:Drive excellence in assigned operational...

  • Executive, Airlines Inflight Quality

    1 week ago

    Kuala Lumpur, Malaysia Malaysia Airline Full time

    **Position Title**: Executive, Airlines Inflight Quality & Performance Management **Reports To**: Manager, Airlines Quality & Performance Measurement **Role Purpose**: To support Manager QPM and Senior Analyst / Auditor to ensure caterers are consistently comply with HALAL, Hygiene and HACCP requirement, service standards, procedures, processes as...

  • Executive, Airlines Inflight Quality

    3 days ago

    Kuala Lumpur, Malaysia Malaysia Airline Full time

    **Position Title**: - Executive, Airlines Inflight Quality & Performance Management **Reports To**: - Manager, Airlines Quality & Performance Measurement **Role Purpose**: - To support Manager QPM and Senior Analyst / Auditor to ensure caterers are consistently comply with HALAL, Hygiene and HACCP requirement, service standards, procedures, processes as...

  • Executive, Line Operations

    5 days ago

    Kuala Lumpur, Malaysia Malaysia Airline Full time

    **Job Title**: Executive, Line Operations **Reports To**: Senior Manager, Inflight & Catering Operations **Role Purpose**: Plan, Coordinate and monitor the completion and execution of overall Stations’ catering operations activities to achieve the strategic objectives of the Division to ensure 100% catering ops fulfilment, that in-flight product &...

  • Executive, Line Operations

    5 days ago

    Kuala Lumpur, Malaysia Malaysia Airlines Full time

    **Reports To**: Senior Manager, Inflight & Catering Operations **Role Purpose**: Plan, Coordinate and monitor the completion and execution of overall Stations’ catering operations activities to achieve the strategic objectives of the Division to ensure 100% catering ops fulfilment, that in-flight product & services can be delivered efficiently without any...

  • Assistant Manager, Culinary Standard

    2 days ago

    Kuala Lumpur, Malaysia Malaysia Airline Full time

    **Position Title**: - Assistant Manager, Culinary Standard **Reports To**: - Manager, Airlines Culinary Standards **Role Purpose**: - Accountable for development of quality and innovative inflight offerings for the assigned region (meal and beverages) that will align with strategies set by the Product Department at optimal cost and position Malaysia...

  • Assistant Manager, Culinary Standard

    2 days ago

    Kuala Lumpur, Malaysia Malaysia Airlines Full time

    **Reports To**: - Manager, Airlines Culinary Standards **Role Purpose**: - Accountable for development of quality and innovative inflight offerings for the assigned region (meal and beverages) that will align with strategies set by the Product Department at optimal cost and position Malaysia Airlines competitively in the inflight catering industry. Ensure...

  • Intern, Quality Assurance

    2 weeks ago

    Kuala Lumpur, Kuala Lumpur, Malaysia AirAsia Full time 30,000 - 60,000 per year

    Job DescriptionSUMMARY:Intern, Quality Assurance, Santan Food Services Sdn Bhd, focusing on Halal certifications and Quality Assurance matters for Santan catering, cafeterias and inflight mealsWHAT YOU'LL CHAMPION:Halal Certification Application for Red Q CafeteriaObserve and provide reports to the importance of food safety in the supply chain, including...

  • Executive, Ancillary Inflight

    2 weeks ago

    Kuala Lumpur, Malaysia AirAsia Full time

    Job Description **REQUIREMENTS**: - ** Responsible for all sku creations of in-flight pre-book and commercial items** - ** Responsible for all PR creations in Oracle systems of in-flight pre-book and commercial items** - ** Responsible to share the delivery schedule with PO with suppliers, monitor on the stock delivery movement.** - ** Make sure all the...

  • Low Latency Quant Systems Developer

    1 week ago

    Kuala Lumpur, Kuala Lumpur, Malaysia BTI Executive Search Pte Ltd Full time

    About the Company Our client is a fast-growing quantitative trading firm that designs and builds ultra-low latency trading systems for global financial markets. They specialize in high-performance computing, data-driven trading, and large-scale systems engineering — bringing together the best minds in technology, trading, and research to push the...